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INFO ORIGIN INC

Business Systems Analyst (IT Infrastructure)

Pontiac, MI, United States
MI, United States

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Job details

Posting language: English

Original job description

Job Description

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties may include data analysis, writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables. Mandatory Skills & Experience

MUST HAVE strong experience using M365 Productivity Suite
MUST HAVE data analytics experience
Experience with Contracts and Request for Proposals a plus
Webex Calling Platform or Telecommunications Expense Management experience a plus
Experience with Service Now Integrations (Asset Management, Inventory Management, CMDB discovery) a plus

Key Platforms and Products include:

Service Now, Webex Calling, Microsoft 365, Clarity, Imagicle, OKTA

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More about this job

Skills

Microsoft 365
Communication skills
Problem solving
Data analysis
Research
Provide training
Cisco Webex
ServiceNow
Inventory management

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