JOB REQUIREMENTS: Description The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a full-time role, Monday - Friday 8:30 AM - 5:00 PM. Occasional evenings until 8:00 PM, closing the urgent care clinic & weekend backup rotation 1x per quarter for the urgent care clinic out of or Woodbury location. Occasional cross coverage at Hudson and Stillwater. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID Verify and document insurance information as defined by current business practices Accurate and timely scheduling of new and existing patients in the current practice management system Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments Chart preparation and management Maintain a working knowledge of health care plan requirements and health plan networks Maintain timely communication with patients, families, and staff Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals Any and all other duties as assigned Education and Experience Requirements: High School diploma/GED or equivalent Proficient in Microsoft Word, Outlook, and Excel Customer Service experience required Administrative or Medical Office experience preferred Benefits & Compensation: Actual starting pay will vary based on education, skills, and experience. A \$1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more clickhere. Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. Working Conditions: Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance. Requires the ability to stand, walk, bend, and move continuously throughout the shift. Must be able to frequently perform... For full info follow application link. Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F498404CBA6343EB