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Added 48 mins ago
Mgr Banquet
IHG
Chicago, IL · IL
Added 48 mins ago
Workplace Services Associate
IHG
Atlanta, GA · GA
Added 1 hour ago
Manager, Strategic Market Planning - (Hybrid/Atlanta)
IHG
Atlanta, GA · GA
Added 2 hours ago
I
Agent Front Desk
IHG
Fort Hood, TX · TX
- $15.23 to $16.56 USD / hour
Added 2 hours ago
I
Part Time - Overnight - Front Desk Agent - MFWSA
IHG
White Sands Missile Range, NM
- $17.63 to $19.94 USD / hour
- Part-time
Added 3 hours ago
I
Front Desk Agent Overnight ( Full Time) -IHG Army Hotels-San Antonio,TX
IHG
San Antonio, TX
- Full-time
Added 3 hours ago
Bar Manager, Top of the Mark - InterContinental Mark Hopkins
IHG
San Francisco, CA · CA
Added 4 hours ago
I
Banquet Server On Call - The Willard InterContinental Washington
IHG
Washington, DC
- $14.01 USD / hour
Added 4 hours ago
I
Overnight Front Desk Manager at InterContinental Washington DC - The Wharf
IHG
Washington, DC
- $28 to $30 USD / hour
Added 4 hours ago
I
Front Desk Agent (Temporary)
IHG
New York, NY
- $26 to $31 USD / hour
Added 5 hours ago
Seasonal Bartender
IHG
Atlanta, GA · GA
Added 5 hours ago
Human Resources Manager - Global Technology
IHG
Atlanta, GA · GA
Added 6 hours ago
Banquet Cook
IHG
Atlanta, GA · GA
Added 6 hours ago
I
Front Office Supervisor
IHG
San Diego, CA · CA
- $27 USD / hour
Added 6 hours ago
I
Bellperson _ Full Time
IHG
Atlanta, GA · GA
- $10 USD / hour
- Full-time
Added 6 hours ago
I
Attendant Room
IHG
Fort Hood, TX · TX
- $16.56 USD / hour
Added 7 hours ago
Americano Cook 2
IHG
Atlanta, GA · GA
Added 8 hours ago
I
Houseperson - MFCAA
IHG
Fort Campbell, KY · KY
- $15 to $17.99 USD / hour
Added 21 hours ago
I
Shuttle Driver - Holiday Inn; CDL w/Passenger Endorsement ("P") - $25.00 hr. plus tips - FT
IHG
Torrance, CA · CA
- $25 to $28 USD / hour
Added 1 day ago
I
All-Other Pantry Cook - InterContinental Mark Hopkins
IHG
San Francisco, CA · CA
- $36.94 USD / hour
Added 1 day ago
Room Attendant
IHG
Petersburg, VA · VA
Added 1 day ago
I
Preparation Line Cook (Full-Time) | InterContinental Downtown Miami
IHG
Miami, FL · FL
- $20 to $22 USD / hour
- Full-time
Added 1 day ago
I
Loss Prevention Officer (Part-Time) | InterContinental Miami
IHG
Miami, FL · FL
- $19.5 to $20 USD / hour
- Part-time
Added 1 day ago
I
Part Time - Food & Beverage Attendant - MFHAM
IHG
Brooklyn, NY · NY
- $20 to $22 USD / hour
- Part-time
Added 1 day ago
I
Cook 2 - InterContinental Los Angeles
IHG
Los Angeles, CA · CA
- $28.78 to $35.98 USD / hour

IHG

Agent Front Desk

Fort Hood, TX, United States
TX, United States

$15.23 to $16.56 USD / hour

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Job details

Pay: $15.23 to $16.56 USD / hour
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Key Accountabilities

Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.

Key Skills & Experiences

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly rate for this role is $15.23 to $16.56. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.
Who we are
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hiring Salary: USD 15.23 - 16.56 Hourly

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