Job Summary The Program Manager, Technology for Impact, provides operational, communications, and content‑management support across the Technology for Impact portfolio, including Humanitarian Technologies (HT) and the Technology for Sustainable Climate Matrix Organization (TSCMO).
This role ensures timely, accurate, and user‑friendly delivery of program information, digital content, meeting support, and communications materials. The Program Manager supports day‑to‑day program operations, assists with content creation, and maintains digital platforms to help increase visibility and engagement for Technology for Impact initiatives.
The position reports to the Senior Director, Technology for Impact & Sustainability, and functions as an individual contributor under general supervision.
Key Responsibilities
- Communications, Content, & Digital Engagement (Primary Focus – 45%)
- Execute the portfolio‑wide communications and digital engagement strategy to increase global visibility for Technology for Impact initiatives.
- Lead creation of impact stories, case studies, executive presentations, blogs, annual report content, videos, and feature articles highlighting humanitarian and climate technology achievements.
- Manage the digital presence of the Technology for Impact portfolio, including website updates, newsletters, event listings, and social media coordination.
- Maintain editorial calendars and coordinate content contributions from staff, volunteers, partners, and leadership.
- Support branding and promotional activities for flagship initiatives such as:
- Sustainability Challenges
- COP engagements
- Webinars and major events
- Develop communications materials supporting new strategic initiatives, partnerships, announcements, and organizational priorities.
- Maintain communications dashboards (website analytics, newsletter metrics, engagement data) to support continuous improvement.
- Program & Portfolio Operations (25%)
- Track program goals, timelines, and deliverables across HT and TSCMO; maintain project trackers and share updates with relevant stakeholders.
- Support execution of program activities, including logistics, follow‑up tracking, and coordination with internal teams.
- Gather program metrics and documentation for impact reporting and visibility.
- Provide operational support for new initiatives and pilot efforts as directed by leadership.
- Coordinate with volunteers and staff to collect materials, research opportunities, and support outreach activities.
- Contribute to cross‑portfolio coordination, ensuring alignment across Technology for Impact programs.
- Meetings, Logistics, & Documentation (20%)
- Coordinate meetings for HT and TSCMO, including agenda preparation, materials distribution, note‑taking, and follow‑up tracking.
- Maintain shared resources, committee files, and governance documentation relevant to program execution (not board governance).
- Manage listservs, communication schedules, and stakeholder updates.
- Provide logistical support for webinars, virtual events, and content‑generating activities.
- Support volunteer committees and staff leadership with meeting coordination and documentation needs.
- Other Projects (10%)
- Contribute to departmental projects as assigned.
- Respond to inquiries from stakeholders, volunteers, and internal teams in a timely and professional manner.
- Support general program operations and communications needs across the Technology for Impact portfolio.
- Assist with cross‑team collaboration to support program execution and growth.
Travel Informsation N/A
Education
- Bachelor's degree or equivalent experience Preferably in Public Administration, Business, Marketing, or International Relations Req
Work Experience
- 4-7 years 4-7 years of work experience in humanitarian programs, climate technology or non-profit organizations Req
Skills and Requirements
- Demonstrated ability to manage program execution, including coordinating activities, tracking deliverables, and ensuring alignment with defined priorities and timelines.
- Demonstrated experience managing digital communications, website content, newsletters, and marketing campaigns.
- Knowledge of digital marketing principles, website content management systems, email marketing platforms, newsletters and communication analytics.
- Strong writing, editing, storytelling, and content development skills for technical and executive audiences.
- Experience producing annual reports, executive presentations, publications, impact stories, promotional materials, and thought leadership content.
- Ability to translate complex technical initiatives into clear, compelling communications for diverse stakeholders.
- Experience supporting branding, visibility, and marketing activities for conferences, summits, challenges, and organizational initiatives.
- Strong project management and organizational skills with the ability to manage multiple communications priorities simultaneously.
- Experience working with multi-stakeholder environments, including coordinating across internal teams, external partners, and volunteer or committee-based structures.
- Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously while maintaining attention to detail and consistency.
- Ability to develop and maintain program workplans, trackers, and documentation to support execution and reporting.
- Experience creating creative assets including reporting, presentations, and stakeholder materialsFamiliarity with program metrics and performance tracking, with the ability to organize and maintain data to support reporting and visibility.
- Strong communication skills, with the ability to coordinate effectively, follow up on action items, and ensure alignment across stakeholders.
- Ability to operate in structured and semi-structured environments, supporting both ongoing programs and evolving initiatives.
- Experience working with tools such as Smartsheet, Excel, or similar platforms for program tracking and coordination.
- Strong problem-solving skills and ability to manage competing priorities while maintaining quality and timeliness.
Other Requirements:
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. =============================================== Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.