Jobs in the United States

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D
Auditor
DPDHL
Groveport, OH
- $20 USD / hour
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
Added just now
Embroidery Specialist
DPDHL
Groveport, OH
- Communicates issues to other team members and management to actively solve problems
Added just now
D
Auditor
DPDHL
Groveport, OH
- $20 USD / hour
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
Added just now
D
Auditor
DPDHL
Groveport, OH
- $20 USD / hour
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
Added just now
Research Assistant, Clinical - SOM STAR Trauma Patient Safety
UMB Staff
Baltimore, MD
…normally acquired through advanced education or specialized training. Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion,…
Added just now
Advanced Practice Same Day Access Practitioner
Choptank Community Health System, Inc..
Denton, MD · Federalsburg, MD
Graduate of Accredited APRN or PA Program (or equivalent)
Added 1 min ago
Social Service Clinician I
Kentucky Personnel Cabinet
Sandy Hook, KY
Who wouldn’t want the chance to work and grow within the largest substance use disorder treatment program in
Added 1 min ago
D
Auditor
DPDHL
Groveport, OH
- $20 USD / hour
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
Added 1 min ago
Order Filler Picker
DPDHL
Lockbourne, OH
…orderly, and safe work area. Perform other duties as assigned by management or…
Added 1 min ago
Auditor
DPDHL
Lockbourne, OH
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
Added 1 min ago
Group Coordinator Lead
DPDHL
Lockbourne, OH
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment, preferred
Added 1 min ago
Operations Clerk
DPDHL
Lockbourne, OH
…minimum of 6 month’s experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is…
Added 1 min ago
Forklift Operator
DPDHL
Lockbourne, OH
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
Added 1 min ago
Group Coordinator Lead
DPDHL
Lockbourne, OH
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment, preferred
Added 1 min ago
Senior Human Resources Business Partner
Air Express International USA, Inc.
El Paso, TX
…inclusive environment. With a role that combines hands-on HR management and strategic influence, you’ll play a vital part in creating an exceptional workplace…
Added 1 min ago
Regional Predictive Reliability Tech Level III
Shaw
Aiken, SC
Attend offsite certification and training courses on theory and application of PdM technology and how to analyze the data. Training curriculum and providers must be ISO recognized, or…
Added 1 min ago
Outside Sales Rep
United Rentals (N A), Inc
Deer Park, NY
…wide range of factors including specific position, education, training, experience, skills, and…
Added 1 min ago
Diesel Mechanic
United Rentals (N A), Inc
Manassas, VA
…wide range of factors including specific position, education, training, experience, skills, and…
Added 1 min ago
Service Manager - Customer Equipment
United Rentals (N A), Inc
Beaumont, TX · Port Arthur, TX · Nederland, TX
…leadership, service and maintenance knowledge, and business…
Added 1 min ago
Outside Sales Rep
United Rentals (N A), Inc
Houston, TX
…of factors including specific position, location, education, training, experience, skills, and…
Added 1 min ago
FA
Payroll Specialist
First Atlantic Health Care
South Portland, ME
- $22 to $26 USD / hour
This position can be remote following completion of training. However, new hires must be able to travel to South Portland, Maine during the initial in-person training period. After training…
Added 1 min ago
Manager - Quality Assurance
Everise, Inc.
Remote, United States
The Quality Manager partners closely with Operations, Training, Workforce Management, Client Services, and other support functions to improve customer experience, operational performance,…
Added 2 mins ago
MA
Privileged Access Manager
Manufacturers and Traders Trust Co
Buffalo, NY
- $139,700 to $232,900 USD / year
Contribute to the delivery of the Bank-wide information security training and awareness program.
Added 2 mins ago
Systems Engineer
MBI - Malibu Boats, Inc
Loudon, TN
…identity lifecycle, Conditional Access, MFA, Privileged Identity Management (PIM), app registrations, enterprise applications, and SSO integrations for third-party SaaS…
Added 2 mins ago
EH&S Specialist
FuelCell Energy
Danbury, CT
Coordinate and support day-to-day administration of the corporate EH&S program for Danbury R&D, Field Operations, and support activities at the Torrington Manufacturing facility.

IDEMIA

Manager Enrollment Operations

Remote, United States

$69,000 to $97,344 USD / year

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Job details

Pay: $69,000 to $97,344 USD / year
Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2024

Original job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

US Citizenship Required. Ideal candidates will be located in New Mexico or Texas.

Essential Job Functions (includes but is not limited to):

Primary responsibility is management of IDEMIA enrollment agents
Ongoing collaboration with Partner Support Group (PSG) in accordance with Standard Operation Procedures (SOP) to ensure all Enrollment Centers meet contractual requirements and deliver a high level of customer service.
Comprehensive knowledge of the Enrollment business. Effective conversing with Enrollment Agents, Customers, and support staff on the status, performance, and reliability of Idemia provided solutions. Aware of the latest trends in the industry, current with best practices.
Coaching and Counseling are necessary activities to ensure all team members are equipped to perform at a high level. Performance management and periodic feedback keeps team members on track for success. Actively promotes talent development through career planning activities.
Responsible for achieving a superior level of customer satisfaction in the territory assigned.
Provide regular in-person visits to enrollment center locations which will include identifying and executing improvements in the appearance and efficiency of enrollment centers
Ensure compliant and quality delivery of enrollment services to applicants.
Drive retail sales targets and quarterly goals.
Responsible for Employee Performance objectives, to include performance evaluations, KPI achievement, and hiring/firing evaluation.
Maintain an awareness of company policies and always represent IDEMIA’s best interests.

Qualifications

Knowledge, Skills, and Abilities:

Intermediate Proficiency in Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook)
Knowledge of Enrollment Center Operations, Standards, and SOPs
Ability to motivate team members to achieve collective goals/standards
Ability to communicate effectively and persuasively via written or oral communication channels to all levels of management
Ability to prioritize workload accordingly in a fast-paced environment
Efficient organizational skills, attention to detail, and the ability to demonstrate and follow through on deliverables
Strong work ethic and the ability to adapt in a fast-changing environment, and strong attention to detail
Ability to work independently
Outstanding management skills and an ability to work at all levels in the organization
Prior experience working with Recruiting Agencies
Experienced People and Process Manager with excellent soft skills and ability to encourage performance from others

Travel Requirement, Working Conditions, and Physical Demands:

Travel requirement, such as:

Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops.
Occasional overnight travel as required; should not exceed 30% of the time.
Travel by air may be required for initial company training, as well as occasional new program or services training.

Working conditions, such as:

Remote work environment

Physical demands, such as:

Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

The US base salary range for this position is $69,000-97,344/yr + bonus + benefits. While it is uncommon for candidates to be hired at or near the top of the pay range, all compensation decisions are made based on the specific facts and circumstances of each hire. The final offer may vary depending on a combination of factors, including a candidate’s skills, qualifications, experience, and geographic location.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

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Skills

Customer service
Guide staff
Coaching
Counselling
Performance management
Retail sales
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Communication skills
Organizational skills
Attention to detail
Work independently
Recruitment
Office equipment
Heavy lifting

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