Jobs in the United States

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Added 1 min ago
G
Ag Senior Loan Officer
GPAC
Happy, TX
- $110,000 to $140,000 USD / year
Our client, a respected agricultural lender, is seeking an Ag Senior Loan Officer in the Amarillo, TX area to build and manage a portfolio of high-value agricultural and commercial customer…
Added 4 mins ago
Art Director
Fishawack Health
San Diego, CA
…strengthen brand awareness in all agency projects. Works with a copy partner to develop unique ideas and concepts in response to creative briefs. You will support the senior creative staff…
Added 4 mins ago
Art Director
Fishawack Health
Philadelphia, PA
…strengthen brand awareness in all agency projects. Works with a copy partner to develop unique ideas and concepts in response to creative briefs. You will support the senior creative staff…
Added 7 mins ago
Branch Office Administrator
Edward Jones
Clayton, MO
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…
Added 7 mins ago
Customer Service Representative
Qnity
Chesterfield, MO
Proven customer support experience or experience as a Client Service Representative.
Added 7 mins ago
EM
Shared Services Representative - Vendor Support Phone Team
Enterprise Mobility
St. Louis, MO
- $17.75 to $19 USD / hour
Provide feedback to leadership on frequently asked questions from vendors or recurring issues to improve processes and client satisfaction
Added 7 mins ago
Edward Jones Generations® Client Concierge Specialist
Edward Jones
St. Louis, MO
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…
Added 7 mins ago
Senior Executive Assistant
ManpowerGroup
St. Louis, MO
As a Senior Executive Assistant, you’ll be the steady, detail-driven partner who keeps executive operations running smoothly - handling complex scheduling, confidential communications, and…
Added 7 mins ago
M
Assistant Brand Manager
ManpowerGroup
St. Louis, MO
- $34 to $35 USD / hour
Our client, Branded CPG (Consumer Packaged Goods) is seeking a Assistant Brand Manager to join their team. As a Assistant Brand Manager, you will be part of the Brand Management team…
Added 7 mins ago
Retail Cov Merchandiser II Walmart - SMUCKERS
Acosta Group
KANSAS CITY, MO
As a Retail Coverage Merchandiser II Walmart - SMUCKERS at Acosta, you’ll ensure Acosta’s client brands stand out at Walmart stores by driving product availability. Your efforts executing…
Added 7 mins ago
EG
Senior Full Life-Cycle Recruiter specializing in AI Engineering & Applied
Eliassen Group
Jefferson City, MO
- $58 USD / hour
Our client seeks a Senior Full Life-Cycle Recruiter specializing in AI Engineering and Applied Research. The recruiter will manage end-to-end hiring, advise leaders with market insights,…
Added 7 mins ago
EG
Databricks Data Engineer
Eliassen Group
Jefferson City, MO
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 7 mins ago
EG
Program Manager
Eliassen Group
Jefferson City, MO
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 7 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Jefferson City, MO
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 7 mins ago
EG
Cloud Engineer
Eliassen Group
Jefferson City, MO
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 7 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Jefferson City, MO
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 13 mins ago
Assoc Partner, Consult Partner - Agentic Ai for Business Workflows
Kyndryl, Inc.
Remote, United States
…vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective…
Added 13 mins ago
FM
Telemetry RN - Travel Nurse
Fusion Medical Staffing
Thousand Oaks, CA
- $2,167.64 to $2,306 USD / week
Maintains confidentiality of patients and client
Added 13 mins ago
FM
Telemetry RN - Travel Nurse
Fusion Medical Staffing
Thousand Oaks, CA
- $2,167.64 to $2,306 USD / week
Maintains confidentiality of patients and client
Added 26 mins ago
Infrastructure Service Lead (ISL) dayshift weekends
Leidos
Washington, DC
…using desktop software applications such as web browsing and client software, monitoring tools such as SolarWinds or Science Logic, and IT Service Management (ITSM) software, such as…
Added 26 mins ago
EG
Databricks Data Engineer
Eliassen Group
Washington, DC
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 26 mins ago
EG
Program Manager
Eliassen Group
Washington, DC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 26 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Washington, DC
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 26 mins ago
EG
Senior Full Life-Cycle Recruiter specializing in AI Engineering & Applied
Eliassen Group
Washington, DC
- $58 USD / hour
Our client seeks a Senior Full Life-Cycle Recruiter specializing in AI Engineering and Applied Research. The recruiter will manage end-to-end hiring, advise leaders with market insights,…
Added 26 mins ago
EG
Cloud Engineer
Eliassen Group
Washington, DC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…

IDEMIA

Manager Enrollment Operations

Remote, United States

$69,000 to $97,344 USD / year

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Job details

Pay: $69,000 to $97,344 USD / year
Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2024

Original job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

US Citizenship Required. Ideal candidates will be located in New Mexico or Texas.

Essential Job Functions (includes but is not limited to):

Primary responsibility is management of IDEMIA enrollment agents
Ongoing collaboration with Partner Support Group (PSG) in accordance with Standard Operation Procedures (SOP) to ensure all Enrollment Centers meet contractual requirements and deliver a high level of customer service.
Comprehensive knowledge of the Enrollment business. Effective conversing with Enrollment Agents, Customers, and support staff on the status, performance, and reliability of Idemia provided solutions. Aware of the latest trends in the industry, current with best practices.
Coaching and Counseling are necessary activities to ensure all team members are equipped to perform at a high level. Performance management and periodic feedback keeps team members on track for success. Actively promotes talent development through career planning activities.
Responsible for achieving a superior level of customer satisfaction in the territory assigned.
Provide regular in-person visits to enrollment center locations which will include identifying and executing improvements in the appearance and efficiency of enrollment centers
Ensure compliant and quality delivery of enrollment services to applicants.
Drive retail sales targets and quarterly goals.
Responsible for Employee Performance objectives, to include performance evaluations, KPI achievement, and hiring/firing evaluation.
Maintain an awareness of company policies and always represent IDEMIA’s best interests.

Qualifications

Knowledge, Skills, and Abilities:

Intermediate Proficiency in Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook)
Knowledge of Enrollment Center Operations, Standards, and SOPs
Ability to motivate team members to achieve collective goals/standards
Ability to communicate effectively and persuasively via written or oral communication channels to all levels of management
Ability to prioritize workload accordingly in a fast-paced environment
Efficient organizational skills, attention to detail, and the ability to demonstrate and follow through on deliverables
Strong work ethic and the ability to adapt in a fast-changing environment, and strong attention to detail
Ability to work independently
Outstanding management skills and an ability to work at all levels in the organization
Prior experience working with Recruiting Agencies
Experienced People and Process Manager with excellent soft skills and ability to encourage performance from others

Travel Requirement, Working Conditions, and Physical Demands:

Travel requirement, such as:

Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops.
Occasional overnight travel as required; should not exceed 30% of the time.
Travel by air may be required for initial company training, as well as occasional new program or services training.

Working conditions, such as:

Remote work environment

Physical demands, such as:

Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

The US base salary range for this position is $69,000-97,344/yr + bonus + benefits. While it is uncommon for candidates to be hired at or near the top of the pay range, all compensation decisions are made based on the specific facts and circumstances of each hire. The final offer may vary depending on a combination of factors, including a candidate’s skills, qualifications, experience, and geographic location.

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

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More about this job

Skills

Customer service
Guide staff
Coaching
Counselling
Performance management
Retail sales
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Communication skills
Organizational skills
Attention to detail
Work independently
Recruitment
Office equipment
Heavy lifting

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