Design Laboratory Engineer

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

As a result of the creation of a new Customer Experience Showroom/Design Lab in our Exton, PA manufacturing site & new offerings with IDEMIA's customer design experience - this role is responsible for the design, development and industrialization of new payment card products, processes and technologies, maximizing business value and customer satisfaction for existing or new products.

Key Missions

• Defines, develops and qualifies new products, new structures and new processes according to customers specification and related standards (Quality Cost Delay QCD)
• Prepares and maintains required documentations
• Benchmarks and supplies consultation to optimize technical solutions
• Writes technical specifications for qualification process
• Supports innovation and enriches IDEMIA IP (intellectual property)
• Supports IDEMIA manufacturing sites for technical issues, customers complaints and sharing best practices and support process improvement
• Advices internal or external customer for new product orientations or specifications
• Develops and industrializes simple products (new one or small evolution)
• Prepares and maintains required documentation
• Advices internal customer on projects

Profile & Other Information

Education & Experience

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Materials Science, Chemical Engineering, or a related technical discipline.
• 3+ years of relevant experience in product development, process engineering, manufacturing engineering, R&D, or product industrialization within a manufacturing environment.
• Experience supporting new product introduction (NPI), product qualification, process validation, and the transition of new products from concept through manufacturing.
• Experience within the printing, packaging, plastics, specialty materials, or payment card manufacturing industries is highly desirable.

Technical Skills & Knowledge

• Strong understanding of manufacturing processes, product development methodologies, and industrialization principles.
• Proficiency in SolidWorks or similar 3D CAD software, with experience developing technical drawings, 3D models, prototypes, and engineering designs to support product development and manufacturing processes.
• Hands-on experience with CNC (Computer Numerical Control) machinery, including CNC programming, machine setup, operation, and/or machining processes for prototype development, product testing, and manufacturing applications.
• Knowledge of printing technologies, material properties, surface treatments, coatings, adhesives, or product finishing processes is preferred.
• Experience conducting product testing, technical evaluations, feasibility studies, and qualification activities to ensure compliance with customer specifications and quality standards.
• Ability to develop, interpret, and maintain technical specifications, engineering documentation, testing procedures, and qualification reports.
• Familiarity with root cause analysis, troubleshooting, continuous improvement methodologies, and structured problem-solving techniques.
• Understanding of quality management principles, including Quality, Cost, and Delivery (QCD) objectives.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Familiarity with engineering design, testing, or statistical analysis tools is a plus.

Professional Competencies

• Strong analytical and problem-solving skills with the ability to evaluate complex technical challenges and develop practical, innovative solutions.
• Demonstrated ability to manage multiple technical projects, prioritize competing demands, and meet established timelines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across Engineering, Manufacturing, Quality, Product Development, and other cross-functional teams.
• Detail-oriented approach with a strong commitment to product quality, technical accuracy, and process consistency.
• Ability to work independently while contributing effectively within a collaborative, fast-paced manufacturing environment.
• Strong customer-focused mindset with the ability to translate technical requirements and business needs into effective product and process solutions.
• Adaptability, creativity, and a continuous improvement mindset, with a demonstrated interest in developing new technologies and enhancing existing manufacturing capabilities.

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com