Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Be able to perform ALL types of installations.
- Requires excellent communication skills
- Self-motivated, task-driven, and able to apply “best practices” theory
- Excellent problem-solving skills
- Ability to create and execute in the field solutions
- Ability to use hand and power tools
Develop and maintain proficiency in the following areas:
Key Job Responsibilities:
- Complete complex audio/video installs, setup, and calibration
- Control system design (control/lighting/shading) and Theater room installation
- Satellite/Cable systems setup and install
- Advanced troubleshooting of simple and complex systems
- Advanced networking/data system design, installation, and setup
- Understand the programming and setup of all tier-one brands offered by the company.
- Complete programming of advanced systems (Savant)
- Complete (Savant) training (lighting/shading)
- Support of legacy and/or third-party products and systems
- Complete understanding of multi-room systems and setup
- Advanced understanding of security system programming and design
- Manage direct reports, including all other technicians.
- Mentor new hires and be available for questions from all levels of technicians.
- Basic programming, not advanced, for implementation of new systems.
Minimum Job Requirements:
- Strong verbal and written communication skills
- Highly detailed, organized, and multitask driven
- Extensive consumer and enterprise-grade network knowledge
- Ability to infrequently work on rotating “on-call” service schedule
- Proficient in all Senior level qualifications
- Assist in training and evaluation of up to Senior level technicians
- Excellent skills with desktop and mobile computing
- Clean driving record and background check
- Minimum of 3 years of field experience
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.