Responsible for providing quality, luxury guest service as it pertains to performing tasks including but not limited to maintaining the stock, cleanliness, appearance and orderliness of in-room mini bars. Responsible for maintaining stock and inventory pars through audits and placement of orders.
- Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through courtesy, cooperativeness and work with a minimum of supervision.
- Ability to compute basic mathematical calculations.
- Strong Interpersonal skills and the ability to work well with coworkers and the public.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
Essential Physical Abilities:
- Significant portions of day require prolonged standing and moving, lifting or transporting materials up to 40 lbs such as trays, equipment, food items, etc.
- Endure various physical actions throughout the work areas, such as reaching, bending and stooping.
- Sufficient manual dexterity to be able to grasp, load, and carry trays.
- Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
- Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.