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- JOB SUMMARY: The Social Security Specialist Assistant (SSSA) is responsible for assisting Williams Class Members with applying for Social Security Benefits by gathering all supporting historical documentation that can substantiate a disability, to package this information in a format that is easily received and digested by the Social Security Administration’s review team; to work with SSA staff in addressing questions or concerns about the application’s status; and to ultimately work with Class Members in understanding each step along this continuum. The SSSA will also be responsible for working with Class Members to appeal the decision and restart the application process, understanding what information is missing or critical to a positive determination. The SSA will also be asked to assist in the transition process for Williams Class Members. In accordance with the Executive Order and Action Plan, all current and future HRDI staff must submit to Human Resources one of the following:
- Provide a valid Covid 19 vaccination card.
- Provide proof of vaccination for the first dose of the COVID-19 vaccine.
- Provide a completed medical/religious exemption form with required supporting documentation.
Current and future employees who are partially vaccinated or who have approved exemptions will be subject to weekly PCR testing until HR receives documentation of full vaccination. Anyone who fails to follow the above guidelines will not be allowed to work.
JOB DUTIES:
- Maintain a working record of all contacts to include those of Class Members, Nursing Facilities, and SSA.
- Screening applicants by reviewing records, observation, interviewing.
- Gather supporting historical data
- Assist in completion of SSA application and appeal process, if necessary
- Successfully complete all SOARS training's within 40 days of hire
- Assist in transitioning Williams Class Members from nursing homes
- Advocate for the client
- Maintain a record of all referrals and outcomes
- Work closely with the state and nursing facilities
- Maintain individual data and reports progress
- Maintain individual client records.
- Establish and maintain effective working relationships with clients, families, staff, and business and community agencies.
- Be empathetic to the psychological and physical needs of the client.
- Maintain confidentiality as it pertains to clients.
- Communicates through written and oral reports on the progress of Class Members
- Performs other duties as assigned
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QUALIFICATIONS:
- Four (4) year degree in the field of Human Services preferred.
- Exceptional writing skills
- Skills and experience with SSA
- Excellent interpersonal and communication skills
- Experience with mentally ill population
- Knowledge of methods and techniques used in record-keeping systems
- Must have a high level of interpersonal skills
- Knowledge of a variety of computer software applications, word processing, database, spreadsheets, and presentation software
- Excellent verbal and written communication skills required
- A professional appearance and telephone manner is essential, must be able to communicate with individuals at all levels of the organization
- Must be detail-oriented; must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands Valid Driver’s License and vehicle required to travel