Company Description Role: BA - Retail Risk Location: Fort Mile, SC Duration: Full Time
Key Responsibilities
- Elicit, analyze and validate requirements through various techniques (data analysis, process analysis, prototyping, use cases, business rules definition, etc).
- Document user stories according Agile methodology, achieve consensus and obtain sign-off from key stakeholders
- Follow Citi SDLC process and documentation standards and best practices to produce deliverables
- Assist the development, testing and production support efforts as needed, providing requirements knowledge and subject matter expertise to the teams performing these functions
- Continuously improve subject matter expertise in the business areas being supported, sufficient to become a trusted advisor to the business stakeholders
- Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process
- Manage requirement changes via a change control process
- Define the data input, processing/enrichment and output requirements associated with system and data interfaces needed to satisfy the business requirements. Analyze the actual data, identify/communicate data quality issues and work with other teams as needed to resolve them
Qualifications - Knowledge/Experience
- Must be a strong business requirements analyst. Direct experience (minimum 5 years) in business process, data analysis, requirements resolution, documentation, validation and change control processes is a must.
- Experience working on projects encompassing both IT systems and business process change is a must
- Product lifecycle knowledge of credit cards, mortgages, and/or personal loans is a strong plus
- Prior working experience with Citibank or Retail banking or Credit Cards or Consumer Risk is a strong plus
- Agile project experience is a strong plus
- BS or equivalent technology degree
Qualifications – Skill
- Extremely strong listening, requirements elicitation, analysis and problem solving skills
- Extremely strong interpersonal skills – collaboration across multiple business and technology functions, relationship building and consensus building are a must
- Extremely strong documentation and oral communications skills
- Be a self-starter and work productively with minimal direction
- Learn quickly and produce under pressure and tight deadlines
- Demonstrate functional and business knowledge regarding prior projects
- Strong SQL data querying and analysis skills
- Strong Excel, Visio, PowerPoint, MS Word and MS Access knowledge
Additional Information All your information will be kept confidential according to EEO guidelines.