General Summary Conducts assigned field inspections to determine and document compliance with HUD Housing Quality Standards (HQS), NSPIRE-V protocols where adopted, and agency inspection procedures for units participating in the Housing Choice Voucher program. The role supports safe, compliant housing by producing accurate inspection results, complete documentation, and timely field execution within the agency’s-controlled inspection workflow. Performs frontline field inspection work by inspecting units, identifying and documenting deficiencies, and recording verified inspection outcomes for supervisory review and controlled handoff to post-inspection functions. The position supports leasing and continued assistance decisions by ensuring inspection activity is accurate, timely, well-documented, and consistent with HUD requirements, the Administrative Plan, and approved agency procedures.
Duties and Responsibilities Under the direction of the Supervisor, Field Inspection, Field Operations, conducts initial, annual, complaint, emergency, special, and other assigned inspections for units participating in the Housing Choice Voucher program. The Inspector evaluates units against applicable inspection standards, documents deficiencies and supporting evidence, communicates inspection findings in the field, and enters inspection results into agency systems in a timely, accurate, and audit-defensible manner.
The Inspector does not independently administer Holds & Abatements actions, establish cure deadlines, schedule reinspections outside controlled workflow, authorize leasing or payment actions, or make final case disposition decisions. Complex, disputed, safety-sensitive, or non-routine matters are escalated to the Supervisor in accordance with established field-governance protocols.
Program / Operational Responsibilities
- Accurate application of HUD HQS requirements, NSPIRE-V protocols where adopted, and approved agency inspection procedures
- Timely completion of assigned field inspections and accurate, audit-ready inspection documentation
- Identification and clear documentation of health, safety, habitability, and compliance deficiencies
- Timely entry of verified inspection outcomes, supporting evidence, and required follow-up information into agency systems
- Professional communication of inspection findings to participants, owners, landlords, and property representatives
- Adherence to field safety requirements, escalation protocols, quality-control expectations, and controlled workflow handoffs
Universal Inspector Responsibilities
- Conduct assigned initial, annual, special, complaint, emergency, and other inspections in accordance with established schedules, priorities, and procedures
- Apply HUD HQS requirements, NSPIRE-V protocols where adopted, and approved agency inspection procedures consistently
- Identify, document, and communicate observed deficiencies, including clear descriptions, required corrective action, and supporting photographs or other evidence as required
- Record inspection results and supporting documentation in agency systems accurately and within required timelines
- Communicate field findings professionally to participants, owners, landlords, and property representatives without making unauthorized commitments or policy interpretations
- Follow agency field-safety procedures, use assigned inspection technology appropriately, and protect confidential program information
- Participate in required training, calibration, quality-control review, and corrective coaching activities
- Escalate complex, disputed, safety-sensitive, suspected-fraud, or non-routine matters to the Supervisor, Field Inspection, Field Operations
Workgroup-Specific Responsibilities --- Moves & Inspections, Field Operations
- Accept and complete field-ready inspection appointments assigned through the controlled scheduling workflow
- Verify and document inspection outcomes for supervisory quality review and handoff to the responsible post-inspection function
- Identify whether an inspection result requires additional field action, supervisory review, or post-inspection processing, and route the matter according to established procedures
- Perform reinspection activity only when assigned through the controlled workflow and document verified correction status accurately
- Coordinate scheduling changes, access issues, cancellations, and reinspection needs through the designated scheduling and supervisory channels
- Provide factual inspection information needed for Holds & Abatements, lease-up, payment, notification, or case-closeout processes; do not independently administer those processes
- Maintain organized, complete, and audit-ready inspection records that support SEMAP, monitoring, quality-control, and regulatory-review requirements
Community or Stakeholder Engagement
- Identify key internal and external stakeholders.
- Describe partnership expectations and collaboration responsibilities.
- Include representation duties at meetings, initiatives, or committees.
Leadership & Supervision
- No supervisory authority. Participates in required training, calibration, coaching, quality-control review, and peer knowledge-sharing activities under the direction of the Supervisor, Field Inspection, Field Operations.
Guidelines
Does:
- Perform assigned field inspections and document verified outcomes
- Identify and record deficiencies, supporting evidence, access issues, and field conditions
- Communicate factual inspection results and required corrective information to participants, owners, landlords, and property representatives
- Provide verified inspection outcomes to the Supervisor, Field Inspection, Field Operations for quality review and controlled handoff to post-inspection functions
- Perform reinspection work only when assigned through the controlled workflow
Does Not:
- Supervise staff, assign work, complete performance evaluations, or exercise disciplinary authority
- Establish policy, approve regulatory exceptions, or create independent regulatory-interpretation frameworks
- Administer Holds & Abatements, cure tracking, payment actions, notices, reinspection scheduling, final close-out, or central-office leasing decisions
- Override supervisory quality-control, review, or escalation authority
Complexity
- May conduct assigned inspections and make documented inspection determinations by applying HUD HQS requirements, NSPIRE-V protocols where adopted, approved agency procedures, and established inspection standards
- May identify and document deficiencies, communicate factual inspection findings, and request required supporting information within assigned inspection activity
- May recommend supervisory review, additional field action, or documentation correction when a matter is complex, disputed, incomplete, or non-routine
- May not supervise staff, assign workloads, conduct performance evaluations, approve regulatory exceptions, change policy, or override supervisory determinations
- May not independently issue or administer Holds & Abatements notices, establish cure deadlines, schedule reinspections outside the controlled workflow, authorize leasing or payment actions, make final release or close-out decisions, or perform central-office leasing determinations
- Escalates complex, disputed, high-risk, safety-sensitive, suspected-fraud, or systemic matters to the Supervisor, Field Inspection, Field Operations in accordance with established governance protocols
Scope and Effect
- Directly affects inspection accuracy, documentation integrity, inspection timeliness, and compliance with applicable housing-quality requirements. Errors may contribute to incorrect inspection determinations, delayed leasing or post-inspection processing, audit findings, funding exposure, safety risk, or service disruption.
Personal Contacts
- Internal: Lead Inspector, Moves & Inspections --- Field Operations; Supervisor, Field Inspection, Field Operations; Manager, Moves & Inspections, Central Office & Field Operations; Supervisor, Scheduling, Holds & Abatements, Central Office Operations; Compliance & Training; Information Technology; Customer Services; Participant Services, as applicable
- External: Participants; owners; landlords; property representatives; vendors; HUD representatives, as applicable to inspection activity
Physical Demands
- The employee’s work involves some sedentary office work, combined with physical exertion, driving around Houston to conduct physical inspection of buildings and housing units.
- This can include climbing stairs and ladders, walking across roofs, crawling into attics and basements, and examining plumbing, heating, electrical and cooling systems, facilities and equipment.
- Additionally, there is some degree of stress resulting from contact with applicants, participants, landlords, the public and other employees.
- The work involves the normal risks and discomforts associated with an office, as well as, visits to inspect the interior and exterior of rental facilities.
- Travel to sites is required which may involve adverse weather and traffic.
Work Environment
- Field-based work environment involving regular travel to occupied and vacant units, exposure to varied property conditions, and routine use of mobile inspection technology, with periodic office-based documentation and meetings.
Qualifications, Knowledge & Experience
- High school diploma or equivalent required
- Two (2) years of relevant housing, regulatory, administrative, inspection, or customer service experience
- Demonstrated ability to interpret and apply structured policies
- Bondable and eligible for agency insurance requirements
- Associate degree in related field preferred
- Bachelor's degree in related field preferred
- Relevant professional certifications preferred
About Us
Housing Alliance HTX supports Houston families and individuals by providing quality, affordable housing and access to opportunities that help people move forward. Our mission is to improve lives through safe, affordable housing while supporting education, workforce growth, and long-term stability. We serve families, seniors, individuals, and people with disabilities offering support, respect, and resources at every stage.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All positions are contingent on passing pre-employment drug screening and background check.
The Housing Alliance HTX is an Equal Opportunity Employer and value diversity at all levels of our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.