Description Essential Duties and Responsibilities
- Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
- Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
- Replaces and provides all linens as necessary in accordance with standards including making beds
- Replaces or provides required supplies in guestrooms and public areas
- Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
- Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
- Reports room status and maintenance problems promptly
- Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
- Handles chemicals and cleaning supplies with care and in accordance with standards
- Operates commercial laundry and cleaning equipment
- Performs all tasks and functions related to laundry and linen care
- Maintains appropriately stocked linen and storage rooms
- Performs additional responsibilities as assigned by leadership
Requirements
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner