Job Description
The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets. Primary Responsibilities
- Diagnose sewer line issues using camera inspections and other tools
- Educate customers on sewer solutions and provide professional sales presentations
- Build detailed estimates and proposals for repair or replacement work
- Communicate with dispatch, install crews, and customers to schedule and coordinate jobs
- Maintain detailed records of leads, appointments, and sales outcomes
- Follow up with open estimates and track customer touchpoints
- Attend team meetings, training sessions, and performance reviews
- Maintain a clean and professional appearance, representing the company brand with integrity