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Added 26 mins ago
Guest Reception Representative
Hilton Grand Vacations
Daytona Beach, FL
Added 26 mins ago
Housekeeper
Hilton Grand Vacations
Gatlinburg, TN
Added 26 mins ago
Marketing Concierge
Hilton Grand Vacations
Sedona, AZ
Added 26 mins ago
Security Associate Flex Schedule
Hilton Grand Vacations
Winter Garden, FL
Added 55 mins ago
Sales Executive In House
Hilton Grand Vacations
Scottsdale, AZ
Added 55 mins ago
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Hilton Grand Vacations
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Added 1 hour ago
Sales Executive In House
Hilton Grand Vacations
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Sales Representative
Hilton Grand Vacations
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Maintenance Technician I (Second Shift)
Hilton Grand Vacations
Boyne Falls, MI
Added 1 hour ago
Vacation Sales Manager
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Added 2 hours ago
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Orlando, FL
Added 3 hours ago
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Hilton Grand Vacations
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Bellperson & Valet Concierge (Full-Time)
Hilton Grand Vacations
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- $12.77 USD / hour
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Added 5 hours ago
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- $16.9 USD / hour
Added 2 days ago
Maintenance Technician II 1st Shift
Hilton Grand Vacations
Orlando, FL
Added 2 days ago
Maintenance Technician I 2nd Shift
Hilton Grand Vacations
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Added 2 days ago
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Bellperson & Valet (Part-Time)
Hilton Grand Vacations
Virginia Beach, VA
- $12.77 USD / hour
- Part-time
Added 2 days ago
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Hilton Grand Vacations
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Added 2 days ago
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Added 2 days ago
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Hilton Grand Vacations
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Hilton Grand Vacations

Guest Reception Representative

Daytona Beach, FL, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

As a Guest Reception Representative, you play a crucial role in ensuring a positive and welcoming experience for all guests.

Benefits:Joining our team comes with a range of benefits, including:

401(k) plan
Dental insurance
Vision insurance
Health insurance
Paid time off
Employee discounts, and more!

Why Us:

Company growth: Experience being part of our expanding success.
Customer satisfaction: Contribute to the satisfaction of our valued customers.
Passionate team: Join a team that values customer obsession.

Training and Development:Benefit from comprehensive and engaging training programs, supporting professional growth and career advancement.

If you’re passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now and discover the opportunities we have to offer! When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Greet guests warmly and professionally, whether in person or over the phone.
Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards.
Follow processes outlined in the Guest Reception Training Manual SOP.
Maintain positive working relationships with Sales, Marketing, and Administrative teams.
Distribute and collect Guest Registration Forms, assisting guests with any inquiries.
Accurately assign guests to Sales Representatives in the order of their arrival.
Ensure timely updates of guest information in Concierge.
Answer all incoming calls, conduct research on customer issues, and advance to a manager/supervisor when necessary.

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