About High Scale We’re High Scale - a future-focused, data-obsessed agency revolutionizing video advertising on TV and social media. Imagine Amazon’s obsession with efficiency meets SpaceX’s fearless execution. Our 160-person global team of creatives, strategists, and operators delivers thousands of high-performance campaigns for fashion, beauty, and lifestyle brands every week. With 50,000 sq. ft. of DTLA studios and remote teams across the world, we’re scaling faster than ever - and we need a Virtual Assistant who can keep our engines running smoothly as we prepare to 10x our impact in 2025. Why This Role Matters Every great company needs a backbone of organization, precision, and adaptability. As Virtual Assistant, you’ll be the right hand to executives and department leads - streamlining communication, managing priorities, and ensuring no detail slips through the cracks. Your mission: keep the team moving fast, stay two steps ahead, and make the impossible look effortless. What You’ll Do
- Administrative Support
- Manage schedules, meetings, and travel arrangements across multiple time zones.
- Prepare reports, summaries, and follow-ups for internal and client meetings.
- Handle confidential information with discretion and professionalism.
- Project & Task Management
- Track deliverables, deadlines, and progress across departments.
- Support coordination between creative, production, and leadership teams.
- Maintain organized records and documentation in shared systems (Google Workspace, Notion, Slack, ClickUp, etc.).
- Communication & Coordination
- Act as a key liaison between team members, clients, and external partners.
- Draft and manage internal communications and correspondence.
- Follow up on pending items to ensure accountability and on-time execution.
- Operational Support
- Assist with onboarding new team members and updating SOPs.
- Help organize events, team meetings, or remote sessions.
- Conduct light research, data entry, or reporting tasks to support business operations.
- Optimization & Problem-Solving
- Identify inefficiencies and propose smarter workflows.
- Anticipate team needs before they arise - always thinking two steps ahead.
- Bring creative solutions that make operations smoother and more efficient.
Who You Are
- Organized & Proactive
- You love structure, lists, and getting things done.
- You’re the kind of person who catches details others miss.
- Tech-Savvy
- Proficient in Google Workspace, Slack, ClickUp (or similar project management tools).
- Comfortable learning new tools quickly and adapting to digital workflows.
- Communicative & Professional
- Excellent written and verbal communication skills in English.
- Confident handling internal and client-facing correspondence.
- Reliable & Confidential
- You handle sensitive information with complete discretion.
- You thrive in fast-paced, high-trust environments.
- Adaptive & Fast-Paced
- Comfortable working with global teams across multiple time zones.
- Can multitask and prioritize without losing focus or quality.
Perks & Benefits
- Career Growth: Opportunities to grow into operations, project management, or executive support leadership roles.
- Innovation Culture: Be part of a team that moves fast, celebrates wins, and learns from every iteration.
- Global Exposure: Work directly with founders, executives, and clients across the U.S. and international markets.