General Summary This posting will remain open until filled. Priority consideration for applications received by November 8, 2026.
The Hourly Enrollment Services Assistant provides front-counter and administrative support to Enrollment Services. The position assists students with credential and document intake, basic record and identity verification, Student ID services, and general Enrollment Services inquiries.The successful candidate will provide friendly, professional, and student-centered service while accurately following established procedures, protecting confidential student information, and complying with FERPA and institutional policies. This position works in a high-volume environment and requires strong attention to detail, organization, and the ability to effectively prioritize multiple tasks.
Essential Tasks Reporting directly to the Associate Director Of Admissions and Records, this position will:
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Key Competencies
- Customer Service: Provides welcoming, respectful, and student-centered service;
- Accuracy and Attention to Detail: Carefully reviews documents, records, and information for completeness and accuracy;
- Confidentiality: Protects student information and follows FERPA and institutional privacy requirements.
- Organization: Maintains organized records, documents, supplies, and work areas;
- Communication: Communicates clearly and professionally with students and colleagues;
- Procedure Compliance: Consistently follows established processes and knows when to seek assistance;
- Problem Solving: Recognizes issues, gathers appropriate information, and escalates matters when necessary;
- Teamwork: Works cooperatively with Enrollment Services staff and other campus departments;
- Adaptability: Effectively manages changing priorities and a high volume of student inquiries and transactions.
Supplemental Information Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
THE COLLEGE
Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes. Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve. APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position.CONDITIONS OF EMPLOYMENT:
- National Criminal Background Check may be required;
- Comply with all college policies.
APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.Benefits Benefits for eligible employees are explained in detail on our Benefits Summary page.
Part-time temporary positions are generally ineligible for benefits.
NON-DISCRIMINATION STATEMENT
The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).
The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President’s Office
For accessibility needs, Melanie Lawson, can be reached at (206) 592-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.