We're on the lookout for an experienced SDR Manager to lead and grow our global Sales Development team. HeroDevs is the leading provider of Never-Ending Support for sunsetted open source software, helping organizations in government, healthcare, education, technology, and finance stay secure and compliant on frameworks that have reached end-of-life. Reporting to the Director of Sales, you'll lead a team of 3–5 SDRs and own the engine that creates pipeline for our Account Executives. You'll build outbound programs around real buying signals, run a tight inbound process with Marketing, and coach SDRs into future AEs. This is a global role: you can be based anywhere (US preferred), and you'll support pipeline across all of our markets. What You'll Do
- Lead, coach, and develop a team of 3–5 SDRs, running weekly 1:1s, call reviews, and team pipeline meetings
- Own SDR targets for meetings booked, opportunities created, and pipeline generated, and report on them to sales leadership
- Build and run signal-based outbound programs targeting accounts on end-of-life frameworks, open CVEs, and upcoming audit or compliance deadlines
- Design, test, and optimize multi-channel sequences/flows (email, phone, LinkedIn) in Gong, using data to improve reply and conversion rates
- Partner with Marketing on inbound lead routing, speed-to-lead, and MQL qualification standards
- Work with Account Executives and Customer Success to define handoff criteria and rules of engagement, and improve meeting-to-opportunity conversion
- Maintain clean pipeline and activity data in Salesforce, and use call recordings to coach messaging and objection handling
- Working with Revenue Operations to ensure systems
- Recruit, hire, and onboard new SDRs, and build a clear career path from SDR to AE
- Help refine our ICP, personas, and messaging with Sales, Marketing, and Product as we expand our product lines
Skills and Experience Required
- Minimum 3–5 years of experience in a sales management role, leading SDR/BDR or inside sales teams
- Track record of hitting team targets for meetings, pipeline, and revenue contribution
- Experience building outbound programs from ICP definition through sequencing and reporting
- Deep, hands-on experience with Salesforce (critical), including pipeline reporting, dashboards, and activity tracking
- Strong understanding of sales performance metrics and funnel conversion
- Experience hiring, onboarding, and coaching reps, including promoting SDRs into closing roles
- Excellent verbal and written communication skills
Preferred Qualifications
- Experience selling to technical buyers (engineering, security, or IT leaders)
- Experience in the software security, open source, or developer tools industry
- Experience with Gong (strongly preferred), Clay, Nooks, MeetAlfred, and Claude AI
- Experience building SDR programs in a fast-growing, remote-first company
At HeroDevs, we believe in the power of diversity, equity, and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace that embraces and celebrates individual differences. We encourage people of all backgrounds and experiences to apply.