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Added 3 days ago
Technical Architect - Collaboration
HEARTLAND BUSINESS SYSTEMS LLC
Plymouth, MN
Added 3 days ago
Technical Architect - Collaboration
HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, KS
Added 3 days ago
Technical Architect - Collaboration
HEARTLAND BUSINESS SYSTEMS LLC
West Des Moines, IA
Added 3 days ago
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HEARTLAND BUSINESS SYSTEMS LLC
Little Chute, WI
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HEARTLAND BUSINESS SYSTEMS LLC
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HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, KS
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HEARTLAND BUSINESS SYSTEMS LLC
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HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, KS
Added 17 days ago
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HEARTLAND BUSINESS SYSTEMS LLC
Plymouth, MN
Added 17 days ago
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HEARTLAND BUSINESS SYSTEMS LLC
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HEARTLAND BUSINESS SYSTEMS LLC
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Technical Architect - Systems
HEARTLAND BUSINESS SYSTEMS LLC
Springfield, MO
Added 19 days ago
Senior Collaboration Engineer
HEARTLAND BUSINESS SYSTEMS LLC
West Des Moines, IA
Added 19 days ago
Senior Collaboration Engineer
HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, KS
Added 19 days ago
HB
IT Support Technician II
Heartland Business Systems, LLC
CO
- $56,500 to $71,800 USD / year
Added 19 days ago
Senior Collaboration Engineer
HEARTLAND BUSINESS SYSTEMS LLC
Plymouth, MN
Added 19 days ago
IT Support Technician II
HEARTLAND BUSINESS SYSTEMS LLC
West Des Moines, IA
Added 19 days ago
Senior Information Security Engineer
HEARTLAND BUSINESS SYSTEMS LLC
West Des Moines, IA
Added 19 days ago
Senior Information Security Engineer
HEARTLAND BUSINESS SYSTEMS LLC
Madison, WI
Added 19 days ago
Senior Information Security Engineer
HEARTLAND BUSINESS SYSTEMS LLC
Plymouth, MN

HEARTLAND BUSINESS SYSTEMS LLC

Senior Collaboration Engineer

Plymouth, MN, United States

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Job details

Posting language: English
Posted: Oct 20, 2026

Original job description

Description The Senior Collaboration Engineer role will develop, implement, and support collaboration services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

Work as a member of the HBS collaboration team as a leader and contributor that provides consultative and proactive project support to HBS’s account base.
Collaborate and be a Leader across multiple internal teams to ensure successful delivery and timely of the scope of work
Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process.
Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or enhancement opportunities.
Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.
Create and maintain detailed documentation of past projects to potentially provide time estimates and project scopes for new related projects.
Create and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources.
Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

How to qualify:

3+ years in a technical related field
Bachelor’s Degree or equivalent certifications
CCNP or equivalent level certifications
Experience designing and architecting Collaboration based solutions
Installing and supporting Collaboration solutions
Strong VoIP troubleshooting skills
Experience deploying VoIP Protocols – SIP, H323, MGCP, QoS, G711/G729
Maintain an outcome focused mindset
Have strong prioritization skills
Always be a team player
Carry a professional attitude and respectful demeanor

Why HBS? Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers – we do it! We PRIDE ourselves on our Core Values of: Performance – HBS is driven to achieve exceptional results in all aspects of our business. Respect – HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts. Innovation – HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success. Development – HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business. Excellence – HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

Competitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans)
Growth Opportunities
Community Involvement
Personal Development
Employee and Family Celebrations
Green Initiatives
Personal Time Off
Work Life Balance
Recognition and Awards

Day in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today! Heartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.

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More about this job

Skills

Collaboration
Research
Sales
Documentation
CCNP
Troubleshooting
SIP
Prioritization

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