Organization:
Heading Home's mission is to end homelessness in Greater Boston by providing a supported pathway to self-sufficiency that begins with a home, together with critical services such as life skills, financial literacy, and job training.
Founded in 1974, Heading Home is a leading provider of housing and support services for extremely low-income individuals and families currently or formerly experiencing homelessness in Greater Boston. For nearly 50 years, we have successfully helped thousands of people end their homelessness.
As an agency, our services are diverse; we provide emergency, transitional, and permanent housing, and support services, to extremely low-income individuals and families currently or formerly experiencing homelessness.
We are proud to share that for 16 years running, Heading Home's permanent housing retention rates have been 90%+. Last year, 97% of Heading Home clients remained housed after one year!
Job Title: Bilingual Stabilization Specialist - Haitian Creole Reports To: Program Manager Job Location: Lawrence, MA Position Type: Full-Time, Non-Exempt Hourly Rate: $26.98
Overview:
Provides intervention, reintegration, and support/advocacy services to help families sustain permanent housing for up to 3 years.
Responsibilities:
- Using Motivational Interviewing and a trauma-informed approach to conduct an in-depth assessment to best determine immediate client needs including/barriers, but not limited to: financial, legal, mental health, substance abuse, employment, health care, and housekeeping;
- Use in house resources/trainings to ensure upward economic mobility by setting and tracking goals.
- Promote and model self sufficiency while clients are reintegrating into permanent housing.
- Ensure scheduled quarterly communication with landlords to verify if clients are current on rent and offer mediation with landlords when necessary.\
- Ensure monthly meetings with all participants in the Program.
- Complete case notes identifying services provided and client progress, in a timely fashion.
- Attend and participate in Clinical and Case review meetings.
- Advocate for families in housing court and intervene when the tenancy is endangered, such as applying for Rental Assistance
- Helps families establish residential stability and connections to the neighborhood.
- Monitor school attendance/educational progress for each school-age child in the family
- Observes all program and agency rules and policies.
- Performs other duties as may be assigned by the Director of Family Shelter and the Program Manager
Equal Employment Opportunity Statement:
Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Work Environment:
Cubicle space within large office building; prolonged sitting at a desk and working on a computer, OR, requires equal amount of sitting and standing, must be able to climb stairs.
Requirements
- Associate’s degree preferred; Combination of education & experience that equips the candidate to perform above mentioned tasks.
- Experience with crisis intervention regarding issues such as homelessness, mental health, and substance use disorder; housing barriers including legal, financial, psychological, and criminal;
- Knowledge and experience with service agencies and resources for homeless individuals and/or families;
- Willingness to accompany clients as needed to appointments;
- Willingness to work as part of a team to promote the goals of the agency;
- Sensitive to the needs of the homeless, low-income, and diverse populations;
- Ability to work in a busy, diverse team setting;
- Ability to relate to individuals of diverse backgrounds
- Excellent time management, organizational, and communication skills;
- Bilingual required Haitian Creole/English
- Ability to travel independently between programs.