Build Your Career While Making a Difference At Harborstone Credit Union, we believe financial well-being has the power to transform lives, strengthen communities, and create brighter futures. As one of Washington's Best Workplaces, we're proud to foster a culture where teammates are empowered to grow, lead, and make a meaningful impact every day. If you're an emerging leader with a passion for developing people, delivering exceptional service, and building strong relationships, we invite you to join our team as a Branch Manager I. What You'll Do As a Branch Manager I, you'll lead a branch team focused on creating outstanding member experiences while driving operational excellence and business growth. You'll serve as a coach, mentor, and role model, helping your team succeed while ensuring branch goals are achieved. Why Harborstone? At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:
- 401(k) with generous employer match
- Medical, dental, and vision coverage
- Employer contribution toward dependent medical premiums
- Generous paid time off and holidays
- Professional development and career growth opportunities
- Employee appreciation and recognition programs
- Discounted employee financial products
- A mission-driven culture focused on helping members and communities thrive
- A collaborative, supportive culture that values work-life balance and employee well-being
- Competitive pay: $72,600 - $108,900 annually
Starting salary is based on experience and qualifications and will likely not exceed mid-point of range to allow for development and future increases.
Key Responsibilities
- Lead and inspire a single branch team to deliver exceptional member service and support.
- Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
- Coach, develop, and motivate team members through ongoing training, feedback, and performance management.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Drive branch growth by identifying opportunities to deepen member relationships and expand financial solutions.
- Ensure compliance with credit union policies, procedures, and regulatory requirements.
- Represent Harborstone in the community and help strengthen our local partnerships and community presence.
What We're Looking For We're seeking a motivated leader who is ready to take the next step in their career and make a lasting impact.
Qualifications:
- Experience in the financial services industry.
- Demonstrated ability to coach, develop, and support team members.
- Strong communication and relationship-building skills.
- A member-first mindset with a passion for delivering exceptional service.
- Ability to balance operational excellence, business development, and team leadership.
- Knowledge of financial products, branch operations, and regulatory compliance requirements.
- Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
- Adaptable, collaborative, and committed to achieving results.
Physical Considerations
- Ability to communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.
- Ability to read, comprehend, and respond to written and verbal instructions and information.
- May be required to sit or stand for extended periods, depending on job duties.
- May involve repetitive motions, including keyboarding and handling office equipment.
- May require stooping, bending, squatting, or reaching occasionally.
- May be required to lift and carry items weighing up to 25 pounds.
- Ability to navigate office environments, including walking between workstations, meeting rooms, and member service areas.
- Regular travel between assigned branch locations required.
Ready to Lead, Grow, and Make a Difference? If you're looking for a place where your leadership matters, your growth is encouraged, and your work positively impacts others, we'd love to hear from you. FLSA: Exempt