Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
We are seeking an FP&A Manager – Revenue Cycle Management. Revenue Cycle Management in Healthcare is complex, with payor disallowances and patient non payment representing a material profitability headwind. This role, in partnership with RCM leaders, will develop the metrics and deliver the insights required to drive meaningful improvement in the disallowances and the cost to collect. The FP&A Manager – Revenue Cycle Management is the strategic business partner who supports RCM leadership to make data-informed strategic decisions. This role leads financial planning activities for RCM, including budgeting, forecasting, workforce planning, and long-range strategic planning, while providing analytical support to executive leadership and corporate departments. This role will champion the adoption of digital and AI-driven capabilities within the RCM finance function, moving beyond the reporting numbers to provide both routine and decision support analysis to leadership.
A primary dimension of this role is providing dedicated strategic and operational finance support to the RCM function, which manages a complex and dynamic revenue cycle with evolving financial and operating challenges. This person will play a key role in partnering with RCM leadership, Hanger Clinic FP&A, Accounting, and others across the organization to ensure accurate financial reporting, forecast integrity, and delivery of strategic financial insights required to support RCM's agenda and operational excellence.
Your Impact
- Partner with Revenue Cycle leadership to provide financial decision support for strategic initiatives, technology investments, productivity improvements, and operational transformation efforts, leveraging data analytics to develop business cases, evaluate ROIs, and inform executive recommendations. Monitor and report on the financial performance of key Revenue Cycle initiatives, measuring actual results against business case assumptions and identifying corrective actions when necessary.
- Prepare executive-level comprehensive monthly financial narratives documentation, executive summaries and insights
- Deliver RCM-focused financial analysis and reporting, including monitoring critical Revenue Cycle Performance metrics (cash collections, DSO, A/R aging, disallowed rates), including variance analysis, trend identification and key business indicator monitoring
- Assist in the design and development of KPI dashboards, scorecards and automated reporting tools
- Partner with the Office of Analytics to identify, develop, and implement advanced analytics, business intelligence, AI, predictive modeling, and automation capabilities to enhance forecasting accuracy, identify performance trends and anomalies, and improve Revenue Cycle decision support and operational efficiency
- Partner with Hanger Clinic FP&A And Revenue Cycle Leadership to lead the RCM budgeting process and long-range strategic planning, ensuring alignment with operations strategy
- Partner with RCM and the Office of Analytics to deep dive root causes of payor disallowances and patient nonpayment, identify and launch solutions and track performance.
- Support the monthly financial forecasting and close cycle, providing insights into results and risks/opportunities to include in the forecast
- Evaluate workforce productivity, staffing models, vendor relationships, and operational efficiency opportunities within Revenue Cycle operations, providing financial analysis and recommendations to improve performance and optimize resources.
- Partner with the accounting team to fully understand the A/R Reserve Model and its effect on the disallowed rate
- Perform additional duties and special projects as assigned by management
Minimum Qualifications
Required:
- Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related field
- 7-10 years of progressive experience within FP&A function at corporate or multi-divisional level, preferably with RCM or Healthcare Finance focus
- Demonstrated expertise in financial modeling, forecasting, and variance analysis
- Experience with financial reporting systems and close processes
Preferred:
- Hands-on experience with business intelligence (BI) platforms and data visualization tools (Tableau, Power BI, Looker, Qlik); ability to build custom dashboards and reports
- Experience with programming languages or scripting used in financial analysis (SQL, Python, R, DAX, M-language)
- Practical knowledge of AI and machine learning applications in finance (forecasting, anomaly detection, predictive analytics)
- Advanced experience with Hyperion (Oracle PBCS) or similar enterprise planning platforms
- Demonstrated success as a "Citizen Digital Talent", self-taught in technology areas, comfortable learning independently
Additional Success Factors
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data visualization and VBA macros
- Strong communication skills with ability to present complex financial and technical information to executive and technical audiences
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Demonstrated analytical and problem-solving capabilities; comfort learning new technologies
- Demonstrated ability and willingness to leverage AI and advanced analytics tools to enhance RCM forecasting and analysis
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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