Open jobs in the United States

Save this search

Added 14 mins ago
Software Support I
Haemonetics Corporation
Boston, MA
Added 17 hours ago
HC
Field Implementation Specialist - (Tampa/Orlando, Florida) (Field role- travel required)
Haemonetics Corporation
Remote, United States
- $68,200 to $116,000 USD / year
Added 6 days ago
H
GMP Associate I, (TEG Overnight)
Haemonetics
Clinton, PA
- $18.1 to $28 USD / hour
Added 10 days ago
GMP Associate l (Daylight)
Haemonetics
Clinton, PA
Added 11 days ago
HC
Field Service Engineer 2H (Medical Device) (Phoenix, AZ based Field role)
Haemonetics Corporation
Remote, United States
- $39.24 to $66.6 USD / hour
Added 11 days ago
HC
Warehouse Operator
Haemonetics Corporation
Clinton, PA
- $12.35 to $19.15 USD / hour
Added 13 days ago
HC
Senior Contracts Specialist (Med Dev or similar required supporting hospitals)
Haemonetics Corporation
Boston, MA
- $78,400 to $133,400 USD / year
Added 14 days ago
HC
Manager, Product Marketing
Haemonetics Corporation
Boston, MA
- $103,600 to $176,400 USD / year
Added 14 days ago
GMP Associate l (Daylight)
Haemonetics
Clinton, PA
Added 17 days ago
Depot Repair Assistant
Haemonetics
Clinton, PA
Added 18 days ago
HC
Senior Project Manager, Manufacturing
Haemonetics Corporation
Clinton, PA
- $124,300 to $211,700 USD / year
Added 19 days ago
HC
Senior Director, Strategy & Corporate Initiatives
Haemonetics Corporation
Boston, MA
- $179,000 to $304,800 USD / year
Added 19 days ago
Depot Repair Assistant
Haemonetics
Clinton, PA
Added 19 days ago
H
Supervisor, GMP Manufacturing
Haemonetics
Clinton, PA
- $68,200 to $116,000 USD / year
Added 19 days ago
H
Quality systems engineer - college of engineering - department of mechanical engineering
Haemonetics
Clinton, PA
- $68,200 to $116,000 USD / year
Added 19 days ago
H
Supervisor, production
Haemonetics
Clinton, PA
- $59,200 to $100,800 USD / year
Added 19 days ago
H
Plasma Trainer 1st Shift
Haemonetics
Clinton, PA
- $21.15 to $35.95 USD / hour
Added 19 days ago
H
Supervisor, production
Haemonetics
Clinton, PA
- $59,200 to $100,800 USD / year
Added 19 days ago
HC
Product Application Specialist - R10988
Haemonetics Corporation
Jackson, MS
- $68,200 to $116,000 USD / year
Added 20 days ago
HC
Clinical Specialist, TEG (Salt Lake City, Boise ) (Field rol
HAEMONETICS CORPORATION
SALT LAKE CITY, UT
- $85,000 to $160,000 USD / year
Added 21 days ago
HC
Manufacturing Supervisor (Overnight)
Haemonetics Corporation
Clinton, PA
- $59,200 to $100,800 USD / year
Added 21 days ago
HC
Maintenance Mechanic, Automation
Haemonetics Corporation
Clinton, PA
- $23.8 to $40.4 USD / hour
Added 21 days ago
HC
Maintenance Mechanic, Automation
Haemonetics Corporation
Clinton, PA
- $23.8 to $40.4 USD / hour
Added 21 days ago
HC
Corporate and Securities Counsel (Hybrid, Boston)
Haemonetics Corporation
Boston, MA
- $149,200 to $254,000 USD / year
Added 21 days ago
HC
Maintenance Supervisor (Overnight)
Haemonetics Corporation
Clinton, PA
- $68,200 to $116,000 USD / year

Haemonetics Corporation

Software Support I

Boston, MA, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.

Job Details About the Role

Haemonetics is seeking a motivated and customer-focused Software Support Analyst to join our Systems Support team.

As a key member of our frontline support organisation, you will act as the first point of contact for customers requiring assistance with Haemonetics software applications, interfaces, databases, and associated hardware solutions. You will provide technical support to customers across the UK and Italy, helping to diagnose, troubleshoot, and resolve issues while delivering an exceptional customer experience.

This role will based either in Italy or in UK (ideally close to Coventry) and is providing the opportunity to work closely with technical specialists, field service engineers, software developers, and customer support colleagues.

Key Responsibilities

Provide first-line technical support for Haemonetics software applications and hardware products, throughout the EMEA region Troubleshoot and resolve software, database, networking, connectivity, and interface-related issues. Support customers via telephone, email, and remote support tools. Investigate and resolve incidents in accordance with established support processes and service levels. Accurately document support activities within the helpdesk ticketing system. Escalate complex issues to appropriate internal teams where necessary. Collaborate with software developers, field service personnel, distributors, and third-party suppliers to achieve timely resolutions. Perform remote assessments of customer software, hardware, and interface requirements. Assist with service quotations and support-related administrative tasks. Utilise SQL Server Management Studio to investigate and resolve database-related issues. Contribute to process improvement initiatives and support projects. Participate in hotline coverage to ensure excellent customer service at all times.

Required Qualifications

Essential Previous experience in a technical support, helpdesk,... For full info follow application link.

Haemonetics is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law (Protected Characteristic). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including managers and co-workers.

Apply About employer

Report this job