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Added 23 mins ago
Patient Account Representative - Self Pay
Guidehouse Managed Services LLC
SD
Added 4 hours ago
GM
Team Lead - Healthcare - Physician Claims
Guidehouse Managed Services LLC
TX
- $59,000 to $98,000 USD / year
Added 1 day ago
Admission Coordinator | Overnight - 100% Onsite - ER
Guidehouse Managed Services LLC
AL
Added 1 day ago
GM
Cash Posting & Credit Balance Manager - Physician PFS - Revenue Cycle
Guidehouse Managed Services LLC
Remote, United States
- $77,000 to $129,000 USD / year
Added 2 days ago
GM
Cash Posting Supervisor | Hospital Revenue Cycle
Guidehouse Managed Services LLC
Remote, United States
- $68,000 to $113,000 USD / year
Added 2 days ago
GM
Payment Variance Specialist - Physician Revenue Cycle
Guidehouse Managed Services LLC
Remote, United States
- $38,000 to $64,000 USD / year
Added 3 days ago
Cash Posting Supervisor | Hospital Revenue Cycle
Guidehouse Managed Services LLC
TX
Added 3 days ago
GM
Cash Poster - Payment Posting - Hospital Claims
Guidehouse Managed Services LLC
CA
- $38,000 to $63,000 USD / year
Added 3 days ago
Program Accounting Associate Analyst
Guidehouse Managed Services LLC
TX
Added 4 days ago
GM
Patient Account Representative - Physician Claims
Guidehouse Managed Services LLC
TX · SD
- $34,000 to $56,000 USD / year
Added 6 days ago
GM
Procurement Assistant - 2 Grants
Guidehouse Managed Services LLC
MS
- $40,000 to $66,000 USD / year
Added 7 days ago
Bi-lingual Support & Application Processing Specialist
Guidehouse Managed Services LLC
TX
Added 8 days ago
Health Information Management Supervisor
Guidehouse Managed Services LLC
AL
Of the 5 years of relevant experience required, a minimum of two years must include people management experience
Added 8 days ago
Manager, Hospital Billing
Guidehouse Managed Services LLC
TX
Added 8 days ago
Associate Director- Revenue Cycle Hospital Billing
Guidehouse Managed Services LLC
TX
Added 8 days ago
Associate Director- Cash Posting
Guidehouse Managed Services LLC
TX
Added 8 days ago
Patient Account Team Lead - Special Self Pay Team
Guidehouse Managed Services LLC
AL
Added 8 days ago
GM
Manager, Payment Posting
Guidehouse Managed Services LLC
TX
- $70,000 to $116,000 USD / year
Added 8 days ago
GM
Admitting Representative - onsite
Guidehouse Managed Services LLC
CA
- $38,000 to $63,000 USD / year
Works assigned shifts at hospital Emergency Admitting departments; 12-hour shifts, 8-hour shifts, 1st, 2nd and 3rd shift as assigned · Shift: Day Shift 12 HOURS ex: 07:00PM- 07:30AM or 7:00AM- 7:30PM with rotating weekends, on call, and holidays
Added 9 days ago
Patient Account Representative - Denials
Guidehouse Managed Services LLC
AL
Added 9 days ago
GM
Clinical Documentation Specialist
Guidehouse Managed Services LLC
Remote, United States
- $61,000 to $101,000 USD / year
Added 10 days ago
Consumer Transaction Monitoring Investigator II
Guidehouse Managed Services LLC
TX
Added 10 days ago
Hospital Billing Supervisor | Revenue Cycle
Guidehouse Managed Services LLC
TX
Added 10 days ago
Patient Account Representative
Guidehouse Managed Services LLC
SD
Added 10 days ago
GM
CDI Supervisor
Guidehouse Managed Services LLC
Remote, United States
- $89,000 to $148,000 USD / year
Must hold at least one of the following credentials: RHIA, RHIT, RN, MD, or MD-equivalent clinical credentials · Minimum of 5 years of acute care hospital CDI experience required

Guidehouse Managed Services LLC

Patient Account Representative - Self Pay

SD, United States

Apply on guidehouse.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Experience: 1+ year experience working in a Healthcare or Customer Service setting.
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

The Patient Account Representative – Self-Pay is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

This position is on a hybrid schedule, based out of our Mitchell, SD office. Individuals must be able to work an eight hour shift between the hours of 7:00 AM CT - 5:00 PM CT.

The qualified individual will be receiving incoming calls and making outbound calls and soft collections.

Inbound calling emphasis
Account Review
EOB knowledge
Assist patients with policy statuses and insurance verifications
Customer Service
Account Updates
Strong Verbal / Written Communication Skills
Complete all business-related requests and correspondence from patients.
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of improvement.
Research and respond to all patient inquiries received by telephone and mail.
Update patient demographic information and initiate account adjustments.

What You Will Need:

High School Diploma or GED
0-2+ years working within the following sectors: insurance, business, finance or customer service
Working knowledge can be of the following: healthcare, insurance claims, billing, finance, accounting or customer service-related responsibilities

What Would Be Nice To Have:

PC skills in a Windows environment - specifically knowledge and utilization of desktop applications like Microsoft Word and Excel
Familiarity with Electronic Health Record Systems (e.g. eCW Systems)
1+ year experience working in a Healthcare or Customer Service setting.
Ability to initiate and follow through on projects and work independently with minimal supervision.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program

About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Apply on guidehouse.wd1.myworkdayjobs.com About employer

More about this job

Skills

Customer service
Communication skills
Research
Microsoft Windows
Microsoft Word
Microsoft Excel
Work independently

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