Manager About Greenery Co. Greenery is a new, healthy fast casual restaurant with a mission to make it easier to make good choices. We believe our restaurant is a starting place for people to create healthy habits for what we eat and how we treat ourselves. All of our food is purchased fresh and made from scratch daily. We are obsessed with details and even more obsessed with positively investing in our team. We believe that we can’t do right by our customers and community without starting at home first.
Beliefs we live by:
- Respect – First and foremost we treat each other, our customers, and our community with appreciation and dignity.
- EVERY detail counts – We start with the small things because even the smallest things make a difference. Treating our team members like family, the ingredients we source, the food we create, every customer interaction, and the environment we do it in.
- Constant Learning – We will be the first to admit that we don’t have all the answers. We believe in failing fast, asking all the questions, and always looking for ways to improve.
- Goodness starts from the inside out – We can’t do right by our customers if we don’t start with our team.
- Leave our community better than we found it.
Position Overview In the role of Manager you will gain hands-on experience that will allow you to hone your leadership skills, business acumen, and overall ability to lead a restaurant operation. The Manager is an enthusiastic leader, quick thinker, problem solver, skilled communicator and motivator. Our food is made from scratch each day so this position will oversee a full-service back of house operation as well as a quick-service front of house operation. We strive for Greenery to be a transformative workplace and pride ourselves on providing a clear career path with opportunities for upward mobility, leadership, personal growth and professional development.
Responsibilities
Team Management
- Provide a safe and welcoming work environment
- Assist restaurant HR objectives including recruiting, onboarding, training, and performance management
- Ensures compliance with all company policies and labor laws in addition to resolving employee relation issues
- Inspires team to provide the highest level of customer service and drives professional development initiatives for team members
- Foster a positive team experience and engage in leadership development
Operations Management
- Maintains Greenery standards by continually monitoring production, food and beverage quality, employee productivity, guest satisfaction, and store cleanliness taking proactive improvement measures when necessary
- Ensure store and team members are in compliance with local health and safety codes as well as food safety policies and procedures
- Oversees and participates (as needed) in opening, closing, and shift transition functions
- Oversee and manage inventory
- Ability to execute all operational administrative duties, including but not limited to, receiving orders, team scheduling, generating daily store performance reports, and HR paperwork
Financial Management
- Forecast short and long-term inventory and labor needs; schedule and adjust as needed to meet and exceed goals
- Run daily reporting
Requirements/Desired Traits
- 2+ years in a restaurant management role
- Experience in a fast casual restaurant chain preferred
- Experience/knowledge of basic P&L, decision making, process improvement, strategic planning, labor scheduling, training and team development
- Experience in food safety and planning
- Managers Food Safety Certification required (ServSafe Manager’s Certificate)
- Ability to coordinate multiple tasks such as labor cost while maintaining required standards of operation in daily restaurant activities
- Strong communication skills with a diverse staff
- Able to build rapport with vendors, customers, employees and stakeholders of all levels within and outside the organization
- Able to operate with a sense of urgency and effectively direct change of priorities to the team
- Possess a high-level of critical thinking skills to handle customer complaints and employee relations issues appropriately and according to company policy
- Passion for the development of others; strong coaching skills
- Dependable
- Thrives in a fast-paced high-pressure environment
- Availability to work flexible shifts and schedules, inclusive of some weekends and some holidays as needed
Greenery Co. Benefits
- Competitive pay
- Complementary Greenery
- A defined career path with opportunities for both personal and professional development
- Opportunity to join an exciting new brand with a collaborative family of people focused on living our core values
COVID-19 Procedures In order to keep our team safe, we will take temperatures before the start of a shift. We will also provide face masks, gloves, and hand sanitizer throughout the space, and require all customers to wear masks.
Greenery Co. is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Greenery also participates in the e-verify program.