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Added 12 hours ago
Superintendent III- Brownsville, TX
Granite Construction Company
Brownsville, TX · Houston, TX · San Antonio, TX
Added 12 hours ago
Superintendent II- Brownsville, TX
Granite Construction Company
Brownsville, TX · Houston, TX · San Antonio, TX
Added 12 hours ago
Superintendent I- Brownsville, TX
Granite Construction Company
The Woodlands, TX · Houston, TX · San Antonio, TX
Added 12 hours ago
Roller Operator - Night Shift - Brownsville, TX
Granite Construction Company
Mission, TX · McAllen, TX · Houston, TX · Austin, TX · Dallas, TX · San Antonio, TX
Added 12 hours ago
Excavator Operator - Night Shift - Brownsville, TX
Granite Construction Company
Mission, TX · Houston, TX · Austin, TX · Dallas, TX · San Antonio, TX
Added 12 hours ago
Earthwork Foreman - Night Shift
Granite Construction Company
Mission, TX
Added 12 hours ago
Dozer Operator - Night Shift Brownsville, TX
Granite Construction Company
Brownsville, TX · Abeline, TX · Austin, TX · Houston, TX · San Antonio, TX · Laredo, TX · Dallas, TX
Added 1 day ago
Cement Mason
Granite Construction Company
Tucson, AZ
Added 1 day ago
Project Manager I - Heavy Civil Construction
Granite Construction Company
Coeur D'Alene, ID
Added 1 day ago
Safety Specialist II - Industrial and Energy
Granite Construction Company
Cheyenne, WY
Added 1 day ago
Project Engineer - Heavy Civil Construction
Granite Construction Company
Irving, TX
Added 2 days ago
IT Coordinator I
Granite Construction Company
Anchorage, AK
Added 2 days ago
Customer Experience Representative
GRANITE CONSTRUCTION COMPANY
Bakersfield, CA
Added 2 days ago
CONCRETE FINISHER- Grand Prairie,TX
Granite Construction Company
Grand Prairie, TX
Added 3 days ago
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Granite Construction Company
Sacramento, CA
Added 3 days ago
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Granite Construction Company
Salt Lake City, UT
Added 3 days ago
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Granite Construction Company
Indio, CA
Added 7 days ago
Region Human Resources Manager (Construction Industry)
Granite Construction Company
Irving, TX
Added 7 days ago
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Granite Construction Company
Chicago, IL
Added 7 days ago
Project Manager
Granite Construction Company
Hermiston, OR · Kennewick, WA
Added 7 days ago
Project Manager I
Granite Construction Company
The Woodlands, TX
Added 7 days ago
Engineer II
Granite Construction Company
The Woodlands, TX
Added 7 days ago
Engineer II
Granite Construction Company
Anchorage, AK
Added 7 days ago
Safety & Health Specialist II
Granite Construction Company
Salt Lake City, UT · Provo, UT
Added 8 days ago
2027 Summer Project Engineer Internship
Granite Construction Company
Vancouver, WA

GRANITE CONSTRUCTION COMPANY

Customer Experience Representative

Bakersfield, CA, United States

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Job details

Posted: Oct 25, 2026

Original job description

General Summary This position is responsible for receiving customer orders to ensure order setup and materials dispatch matches the customers needs, owning assigned list price customers, developing relationships with and managing retention strategy for assigned list price customers to improve margins across the companys aggregate and asphalt operations to ensure outstanding customer service, loyalty and retention. Essential Job Accountabilities - Manage call in orders to ensure calls are answered timely. - Set up orders and dispatch material sales based upon customer demand. - Recapture lost sales through on-time submittals, scheduling efforts, and customer relationships after bid day. - Recapture lost customers through outreach efforts, in coordination with sales team, to ensure list price customers receive best in industry customer support from the companys Materials team. - Provide customer service as required for credit card charges, invoice inquiries, ticket inquiries, etc. - Coordinate submittals and other quality documentation to ensure the company is simple and easy to do business with while maintaining our materials quality standards. - Provide quotes and pricing as appropriate, in coordination with sales team, to serve existing customers and potential leads. - Collaborate with Operations staff to ensure order confirmation and effective scheduling. Education - High school diploma or equivalent []{style="text-decoration: underline; background: transparent; margin: 0px; padding: 0px; font-size: inherit; font-family: i "}

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