About the Role GR Metrology, a Best and Brightest Company, is seeking a motivated and technically skilled Scale Service Technician to provide calibration, maintenance, and repair services for industrial scales throughout the Midwest. The Scale Service Technician plays a critical role in helping customers maintain accurate, reliable, and compliant weighing systems. Success in this position requires strong mechanical and technical aptitude, problem-solving skills, attention to detail and a commitment to delivering high-quality customer experience. What You'll Work On Technicians service a wide range of weighing equipment, including: - Laboratory balances - Bench and floor scales - Tank and hopper scales - Conveyor weighing systems - Truck scales - Railroad track scales - Industrial load cell and instrumentation systems Our customers span a variety of industries, including manufacturing, food processing, logistics, transportation, agriculture, pharmaceutical, and other industrial environments. Daily travel throughout assigned service territory is required. Most work is performed at customer locations with occasional overnight travel within the Midwest region. Training & Career Development GR Metrology is committed to developing technical talent through hands-on training, mentorship, and ongoing professional development. Technicians participate in a structured training program designed to build the skills and confidence needed to work independently in the field. Technicians participate in a structured training and development program that includes mentorship from experienced technicians before assuming full independent field service responsibilities. Identify customer opportunities for preventive maintenance agreements, equipment upgrades, modernization projects, replacement solutions, and additional calibration services. Communicate opportunities to the sales and service teams. Stable Work. Essential Industry The weighing and measurement industry supports critical operations across manufacturing, transportation, food production, agriculture, healthcare, and logistics. Every day, our technicians help customers maintain compliance, ensure product quality, and keep their operations running efficiently. Essential Functions Calibration, Maintenance & Repair - Perform onsite and in-shop preventive maintenance on industrial scales and weighing systems. - Calibrate, troubleshoot, repair, and verify the performance of industrial scales. - Diagnose equipment issues and recommend appropriate corrective actions. - Prepare for service visits by reviewing work orders, procedures, required tools, and customer requirements. - Accurately document services performed, calibration data, repairs, and customer findings using company software systems. - Generate calibration reports and Certificates of Calibration following completed service work. - Maintain company-provided tools, equipment, and vehicles in good working condition. - Perform calibration and documentation activities in accordance with ISO/IEC 17025 accreditation requirements, company quality procedures, and customer compliance standards. Customer Service Serve as a professional and knowledgeable representative of GR Metrology at customer locations. Communicate calibration results, repair findings, and service recommendations clearly and effectively. Build customer confidence by acting as a trusted advisor regarding measurement equipment performance and compliance. Identify opportunities to support customer needs and promote GR Metrology products and services. Generate service and sales leads