Jobs in the United States

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Added 2 mins ago
T
Business Technology Account Manager
TEKsystems
Lewisville, TX
- $52 to $70 USD / hour
…model based in another state. The Business Technology Account Manager is the dedicated on site representative who bridges the gap between the Texas based business leadership team and the…
Added 3 mins ago
Senior Account Manager, Institutional Trust
The Northern Trust Company
Chicago, IL
As a Senior Account Manager within Institutional Trust, you will serve as a key member of the Client Service Team supporting large institutional asset owner clients, including corporations,…
Added 4 mins ago
Rep, Inside Sales
ACCO Brands USA
Booneville, MS
Added 4 mins ago
Clinical Manager
Fresenius Medical Care
Flowood, MS
Manages the operations of one or more departments, direct impact on a specific functional area. Manages the coordination of activities of a section or department with direct responsibility…
Added 4 mins ago
IL
Principal Engineer, SCADA Engineering- R10878
Invenergy LLC
Corinth, MS
- $155,000 to $182,500 USD / year
…SCADA, PPC, substation systems, revenue metering, and remote operations connectivity. Lead technical reviews of vendor submittals and drawings, including communications architecture, point…
Added 4 mins ago
Lee Wrangler Temporary Sales Lead-R-20261030-0009
Kontoor Retail Inc.
Southaven, MS
Added 4 mins ago
Lee Wrangler-PT Temporary Sales- R-20261030-0008
Kontoor Retail Inc.
Southaven, MS
Added 4 mins ago
Rental Coordinator / Tupelo, MS
Thompson Machinery Commerce Corporation
Tupelo, MS
Added 4 mins ago
2nd shift Supervisor
Milwaukee Tool
Olive Branch, MS
Comprehensive benefits including medical, dental, and vision insurance along with a 401(K) program, a wellness program, fitness center, PTO, and much more
Added 4 mins ago
GS
Housekeeping Inspector - Breckenridge
Guest Services, Inc.
Breckenridge, CO
- $18 USD / hour
The Housekeeping Inspector assists the Housekeeping Manager in daily housekeeping operations and floor management, including staff, equipment, and property to facilitate the fulfillment of…
Added 4 mins ago
WI
Technical Project Manager (Contractor)
WOW! Internet, Cable, and Phone
Denver, CO
- $61 USD / hour
Technical Project Manager, Infrastructure & Systems (Contract Role)
Added 4 mins ago
Senior Engineer/Construction Manager 3122
Volkert - Mississippi
Gulfport, MS
…currently searching for an experienced Senior Engineer/Construction Manager to support our Maritime and Port service line in the Gulf Coast Region. This position will support work…
Added 4 mins ago
Field Access Manager - New Orleans
Merck
Jackson, MS
The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
Added 4 mins ago
Integrations Program Manager
Meta
Jackson, MS
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 4 mins ago
Senior National Account Manager, Personal Insurance
Travelers Insurance Company
Jackson, MS
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 4 mins ago
Manager, Records & Information Governance (RIG)
KPMG LLP
Jackson, MS
Added 5 mins ago
Product Manager - Technical
Intermountain Health
Jackson, MS
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 5 mins ago
C
Regional Maintenance Manager
CBRE
Jackson, MS
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 5 mins ago
Buyer I or II
Intermountain Health
Jackson, MS
Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
Added 5 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
Jackson, MS
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 5 mins ago
Pharmacy Technician Central Fulfillment
Intermountain Health
Jackson, MS
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 5 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Jackson, MS
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 5 mins ago
Industrial Electrician
Hood Industries
Waynesboro, MS
Program and troubleshoot VFDs, Allen Bradley software, and PLC systems.
Added 5 mins ago
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HR Manager
lhh
Richmond, CA
- $50 to $55 USD / hour
We are seeking an experienced HR Manager with a strong background in benefits administration, leave management, employee relations, compliance, and day-to-day HR operations. This is a…
Added 6 mins ago
Area Fleet Manager
Reyes Fleet Management
City of Industry, CA
Reyes Fleet Management is seeking a full-time Area Fleet Manager to oversee up to seven fleet shops based out of the City of Industry, CA location.

Glossier

Key Lead, Soho

NY, United States

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Job details

Experience: 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
Posting language: English
Posted: Sep 15, 2026

Original job description

Overview

We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. We are Human, Curious, Playful, and Helpful, driven by a shared mission to become the Most Loved Lifestyle Brand in the World.

Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.

As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:

Team Leadership

Support an employee culture that is driven by our people-first employee experience philosophy.
Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.
Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun - joy is our language!
Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.
Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.
Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.).

Customer Experience Leadership

Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences.
Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.
Serve as an added resource to the store team when customer matters arise requiring leadership support.
Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).
Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.
Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).

Business Leadership

Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.
Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.
Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.
Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.
Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.

Qualifications

2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.
Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
Desire and willingness to roll up your sleeves and jump in when the situation requires it.
Passion for building exceptional, detail-oriented, customer and employee experiences.
Ability to work a flexible schedule, including evenings, weekends, and holidays required.
Skilled in executing customer service and operational efficiencies a plus.

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

The estimated hourly pay range for this role is $21 - $23.
There may be future opportunities for continued pay progression based on continued strong performance in the role.
Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the Glossier Career page.
Part-time positions are also eligible for competitive compensation and benefits. Learn more at the Glossier Career page.

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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