Located in an historic 100-year-old grain mill, Ginger and Baker is home to two restaurants, a coffee shop, teaching kitchen, event spaces and a retail market. It's become a community gathering place for dining, shopping, learning, celebrating and enjoying a great slice of homemade pie. Ginger and Baker features authentic Colorado cuisine and is proud to partner with local farmers, ranchers, food artisans and craftspeople to showcase the innovative, hardworking spirit that makes Northern Colorado so unique. We are committed to the highest quality guest service and dining experience; requiring commitment, dedication and skill from our 100+ team members.
SUMMARY
If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at Ginger and Baker located in the river district of Fort Collins, CO!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides attentive and friendly service to customers.
- Be knowledgeable about the history of the building and surrounding area
- Attend to customers upon entrance to the restaurant and be willing to answer the phone promptly and navigate guest to tables
- Retaining a full understanding of ingredient’s/techniques and flavor profiles of all food and beverage.
- Serving and helping guests select food/beverages
- Not just take orders but help guests navigate the menu to ensure a quality experience.
- Identify guest’s special dietary needs and special requests and communicate with back of house.
- Ensure all orders are accurate and brought to each table in a timely manner.
- Confirm orders with chefs and bartenders whenever clarification is requested.
- Provides attentive and friendly service to customers.
- Performs all sanitary requirements for table and personal cleanliness
- Clears dishes as needed and sanitizes table in a timely fashion for next seating
- Work as a team to promptly and professionally run food and drinks, clear tables, and greet customers
- Performs other reasonable duties as requested by Management.
- Be proactive in conflict resolution to ensure composure, a healthy environment, and professionalism for ourselves and guests
SCHEDULE
This is not a Monday thru Friday job. It requires a flexible schedule that includes days, nights, weekends, and holidays. There are always going to be days when you won’t be able to leave right at your scheduled time.
EQUIPMENT/SOFTWARE USED
- SpotOn Point of Sale, iPad, seating software
EDUCATION/EXPERIENCE
- Two (2+) years of relevant experience. Must have basic proficiency of Microsoft Word & Excel software applications.
- Proficient written and oral communication skills with other members of management, professional, and support staff are also required.
MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Able to accurately read and make measurements.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have TIPS and/any SERV Safe/County required certifications.
RESPONSIBILITIES TO SAFETY:
- Protect the safety of self, team members and Ginger and Baker Guests at all times.
- Promptly report any incidents and/or potentially harmful equipment or situations to the immediate supervisor.
- Report/document safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
- Follow all company and department safety policies and procedures as required.
- Operate equipment in a safe manner that will not lead to injury of yourself or others.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- While performing the duties of this job, the employee is regularly required to stand; walk; go up and down stairs; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.
- While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.
OTHER DUTIES
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
BENEFITS
- Paid Time Off Accrual for full time employees
- Sick leave provided by the Healthy Families and Workplaces Act
- Medical Coverage: access to ICHRA plan with employer contribution toward employee only premium
- Voluntary Dental and Vision Plans
- Company-paid Life Insurance
- Accidental Death and Dismemberment Coverage Available