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Added 2 days ago
Maintenance Mechanic III
Gila River Resorts & Casinos
Chandler, AZ
Added 2 days ago
Fixed Assets Accountant
Gila River Resorts & Casinos
Chandler, AZ
Added 4 days ago
Chef de Cuisine
Gila River Resorts & Casinos
Chandler, AZ
Added 4 days ago
GR
Bartender
Gila River Resorts & Casinos
Chandler, AZ
- $12.15 USD / hour
Added 4 days ago
GR
Bartender
Gila River Resorts & Casinos
Chandler, AZ
- $12.15 USD / hour
Added 4 days ago
Beverage Assistant Manager
Gila River Resorts & Casinos
Chandler, AZ
Added 4 days ago
Payment Processing Specialist
Gila River Resorts & Casinos
Chandler, AZ
Added 4 days ago
GR
Cook 2 (EDR Grave Shift)
Gila River Resorts & Casinos
Chandler, AZ
- $18 USD / hour
Added 5 days ago
GR
Slot Lead (Internal & GRIC Members Only)
Gila River Resorts & Casinos
Laveen, AZ
- $17 USD / hour
Added 6 days ago
GR
Food Server (Ling & Louie’s)
Gila River Resorts & Casinos
Chandler, AZ
- $12.15 USD / hour
Added 6 days ago
GR
Food Court Team Member (Fat Burger & Rizzo's)
Gila River Resorts & Casinos
Chandler, AZ
- $18 USD / hour
Added 9 days ago
Steward Supervisor (Grave Shift)
Gila River Resorts & Casinos
Chandler, AZ
Added 9 days ago
GR
Delivery Driver (Box Truck Experience Required)
Gila River Resorts & Casinos
Chandler, AZ
- $18 USD / hour
Added 10 days ago
Talent Development Manager
Gila River Resorts & Casinos
Chandler, AZ
Added 11 days ago
GR
Table Games Dealer (Part-time)
Gila River Resorts & Casinos
Chandler, AZ · Laveen, AZ
- $8.5 to $13.5 USD / hour
- Part-time
Added 12 days ago
Cooks (All Levels) (Banquets)
Gila River Resorts & Casinos
Chandler, AZ
Added 12 days ago
GR
Slot Technician II
Gila River Resorts & Casinos
Chandler, AZ · Laveen, AZ
- $23.5 USD / hour
Added 17 days ago
Sous Chef (Grave Shift)
Gila River Resorts & Casinos
Chandler, AZ
Added 17 days ago
GR
Surveillance Officer
Gila River Resorts & Casinos
Chandler, AZ · Laveen, AZ
- $22 to $22.69 USD / hour
Added 19 days ago
GR
Food Court Team Member (Part Time)
Gila River Resorts & Casinos
Laveen, AZ
- $18 USD / hour
- Part-time
Added 19 days ago
GR
VIP Representative
Gila River Resorts & Casinos
Chandler, AZ
- $18 USD / hour
Added 24 days ago
Recruiting Manager
Gila River Resorts & Casinos
Chandler, AZ
Added 28 days ago
Technician-Electrician
Gila River Resorts & Casinos
Chandler, AZ
Added 28 days ago
Restaurant Assistant Manager
Gila River Resorts & Casinos
Chandler, AZ
Added 28 days ago
GR
Food Court Team Member
Gila River Resorts & Casinos
Chandler, AZ
- $18 USD / hour

Gila River Resorts & Casinos

VIP Representative

Chandler, AZ, United States

$18 USD / hour

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Job details

Pay: $18 USD / hour
Posting language: English
Posted: Oct 20, 2026

Original job description

Closing Date: November 3, 2026 at 4:00 PM

Pay Rate: $18.00 per hour

This position provides professional VIP Services to guests and creates an environment to ensure outstanding personalized guest service, assist the Player Development hosts with any guest functions, including hotel stay, transportation needs, complimentary issuance, and special events reservations. Possess a professional yet friendly attitude, exceptional guest service to all VIP guests, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities

Promotes and provides excellent guest service experiences to both internal and external guests.
Assists management and casino hosts with making and confirming reservations for guest event, hotel, restaurant, golf, and spa reservations.
Assists in overseeing the day-today operations.
Answers phone in an orderly and timely manner without sacrificing the service level.
Provides excellent guest service, listens to guests needs, resolve requests and disputes quickly and professionally within enterprise guidelines to ensure total guest satisfaction.
Meets assigned goals and objectives established by management to ensure projected targets are met.
Performs other special projects and duties as assigned.

Skills/ Requirements

High School Diploma or equivalent required.
Direct guest service experience required, preferably with VIP services, front desk, guest relations, or concierge experience.
Ability to be creative, friendly, and knowledgeable about the Gila River Indian Community.
Ability to perform all duties with a high degree of integrity and confidentiality due to the sensitive nature of guest privacy and company integrity .
Must be able to work varied hours and weekends.
Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
Must pass a full background check to be certified/licensed prior to employment.
Must be able to work in a smoking environment.