ABOUT GARNER HOLT EDUCATION THROUGH IMAGINATION:
Garner Holt Education Through Imagination is a leading provider of innovative, hands-on educational experiences that inspire creativity, ignite curiosity, and foster a love for learning. Specializing in STEAM (Science, Technology, Engineering, Arts, and Mathematics) education, we partner with schools, districts, and communities to deliver cutting-edge programs and resources designed to empower students and educators alike. With a strong emphasis on imagination and innovation, our team leverages decades of expertise to develop unique learning tools and interactive opportunities, from animatronics to immersive classroom experiences. Based in Southern California, we are deeply rooted in our community and committed to creating educational pathways that prepare the next generation for success in an ever-evolving world. By joining our team, you'll contribute to a mission-driven organization dedicated to making education engaging, accessible, and impactful for all learners.
JOB SUMMARY:
Under the direction of the Education Services Manager, the Professional Development & Technical Services Specialist will provide professional development and technical training, and support the operation, installation, maintenance, and troubleshooting of educational technology and makerspace equipment. This role combines instructional expertise, technical knowledge, and hands-on support to develop and deliver engaging, standards-aligned programs while ensuring educational spaces, equipment, and technology are properly implemented, maintained, and supported. The role will collaborate across departments and with educational partners to support the successful implementation and ongoing effectiveness of ETI educational programs and environments.
ESSENTIAL DUTIES:
Professional Services (40%)
- Learn to effectively operate digital fabrication equipment and makerspace software.
- Provide professional development on all educational space equipment and software to educators and students.
- Train students, educators, and instructors on equipment and software in an engaging learning environment.
- Design, prototype, and teach STEAM, Career Exploration, Career Pathway, and other standards-aligned professional development programs to align with educational space equipment and software projects for virtual and in-person lessons.
- Organize systems for calendaring, tracking, and invoicing all professional development programs.
- Evaluate the impact of professional development sessions through surveys, feedback, and observation data to improve future sessions.
- Develop ongoing support strategies such as coaching sessions, refresher trainings, and digital learning tools.
- Assist in promoting, presenting, and coordinating the sale of professional development programs to current and prospective partners.
- Cultivate strong relationships with educational partners and provide guidance to help implement programs aligned with their instructional goals.
Maintenance and Technical Support (40%)
- Maintain, troubleshoot, repair, and calibrate digital fabrication equipment, makerspace equipment, technology systems, and related software. Diagnose technical issues, determine appropriate solutions, and coordinate escalation to manufacturers or specialized technicians when necessary.
- Provide technical support to educators, students, and educational partners regarding the operation, maintenance, and troubleshooting of equipment and software, including remote assistance, on-site support, and post-installation support.
- Perform routine preventative maintenance and inspections to ensure equipment remains safe, functional, reliable, and ready for use.
- Prepare, configure, test, and verify equipment and technology prior to professional development sessions, school programs, demonstrations, and installations.
- Assist with the installation, setup, commissioning, and integration of equipment and technology within educational spaces.
- Develop and maintain technical documentation, equipment records, maintenance schedules, troubleshooting procedures, service histories, and records of support requests, repairs, replacement parts, and resolutions.
- Coordinate with manufacturers, vendors, internal teams, and educational partners to resolve technical issues and facilitate warranty or service needs.
- Develop troubleshooting guides, maintenance resources, and technical learning materials to support educators and educational partners in maintaining and operating their equipment.
- Evaluate equipment performance, identify recurring technical issues, and recommend improvements to equipment, processes, and educational space systems.
Education Development (15%)
- Develop interdisciplinary projects, units of study, lesson plans, and resources for STEAM, robotics, automation, animatronics, career exploration, career pathways, 21st-century skills, visual and performing arts, engineering, and design process.
- Assist in establishing, maintaining, and evaluating ETI educational programs to include instructional planning, comprehensive unit design, effective teaching, student interventions, student certification, educator certification, school certification, evaluation of performance, and evaluation of overall program effectiveness.
- Maintain accurate records of planning, resources, feedback, and evaluations.
- Develop iterations of project to apply to multiple school sites and develop resources to facilitate national use.
- Align instructional materials and assessments with applicable educational standards (e.g., CA State Standards, NGSS, ISTE, CTE frameworks) Other Support (5%)
- Support in the procurement and installation of educational spaces and environments.
- Support other programming, operations, communications, and events as needed. Perform other duties and responsibilities as assigned.
Supervisory Responsibilities None ________________________________________
REQUIRED SKILLS, EXPERIENCE AND EDUCATION REQUIRED:
- 5 Years of successful classroom teaching experience
- Knowledge of digital fabrication equipment and makerspace software.
- Proficient in Microsoft Office Suite
- Hands-on experience with design software
- Professional attitude and appearance
- Strong written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time management skills, with the ability to prioritize tasks.
- Positive customer service attitude
- Ability to work independently and collaboratively in a fast-paced environment
- Willingness to travel and work flexible hours, including weekends and evenings
- Must be at least 18 years of age
- Background check and drug screen
Preferred Education and/or Experience:
- B-CLAD certification
- Strong working knowledge of Adobe illustrator or related software
- Bachelor’s degree in education or related field
- Valid CA teaching credential
- Experience as a professional development provider or coach/mentor, school leader, or makerspace teacher.
- Experience with instructional strategies and techniques for English Learners, GATE, and Special Education.
EXPECTED HOURS OF WORK:
- Regular Business Hours; Days: Monday – Friday, 8 am-4:30 pm
- Overtime evening and weekend work may be required
EEO STATEMENT:
Garner Holt Education Through Imagination is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law.