COMPANY BACKGROUND / CULTURE
Frontier Growth is a Charlotte-based growth equity firm focused on investing in software companies. Founded in 1999, Frontier partners with management teams that can benefit from capital and expertise to accelerate growth, complete acquisitions and/or generate shareholder liquidity. Frontier was founded with an intentional culture to put People Before Numbers, because it’s people that lead to real growth. With over 20 years of experience, Frontier respects that each of their companies represents someone’s life’s work and helps them grow without stifling the innovation that’s made them successful. The firm invests in high-growth companies and has built an excellent track record of delivering returns to both investors and management partners.
ROLE OVERVIEW
The Office & Administrative Coordinator keeps the Charlotte office running smoothly by supporting IT, day-to-day office operations, and the finance and compliance team. This position works under minimal supervision and will require exercising initiative, proactivity, resourcefulness, and discretion. This position requires strong organization, attention to detail, and the ability to handle confidential information professionally. The ideal candidate is friendly, positive, technologically adept, and a helpful team player.
Responsibilities:
IT Support
- Manage active IT tickets and assist the outsourced IT provider
- Stock and manage IT inventory
- Run regular updates on office devices
- Assign firmwide security awareness training
- Assist with other special projects as time allows
Finance & Compliance Support
- Process bill payments through payment management software
- Assist with monthly compliance checklist items and manage the restricted securities list
- Update quarterly portfolio company schedules
- Support other finance and compliance projects as needed
- Assist with other special projects as time allows
Office Administration
- Manage the reception area and office voicemail, greeting visitors and ensuring a professional and welcoming experience
- Maintain the visitor and building security lists, and manage incoming mail and certain general email inboxes
- Order groceries, snacks, and office supplies as needed, and stock the fridges on both floors
- Ensure shared office spaces remain clean and tidy
- Coordinate catering and office lunch orders for meetings
- Coordinate with vendors performing services in the office
- Greet visitors in the office
- Manage copier relationships and the storage building, and maintain the office holiday calendar
- Assist with other special projects as time allows
Qualifications:
- 1 to 3 years of office administration, office management, or executive assistant experience preferred
- Proficiency in Microsoft Office Suite
- Strong technical aptitude, with comfort troubleshooting basic hardware and software issues
- Experience with Zoom or other IT software is preferred but not required
- Organized and detail-oriented, with the ability to manage recurring tasks and deadlines
- Proactive and resourceful, with a helpful, team-player mindset
- Professional and confidential nature
- Friendly and positive attitude
- Enjoys learning and takes initiative to find solutions and resolve problems independently
Working Conditions:
- Typical professional, corporate office working conditions apply to this job. This is a salaried position working 4 days per week in office, 8 hours per day, from 8:30 a.m. to 5:00 p.m., with flexibility in working hours as needed based on office activities.
Physical Requirements:
- Must be able to lift items weighing up to 35 lbs.
- Must have a valid driver’s license and own transportation
Direct Reports:
Typical professional, corporate office working conditions apply to this job. This is a salaried position working 4 days per week in office, 8 hours per day, from 8:30 a.m. to 5:00 p.m., with flexibility in working hours as needed based on office activities.