Position Summary Department: School of Graduate and Professional Studies Reports To: Program Coordinator Status: Non-Exempt, Part-time
The Assistant Program Coordinator provides operational, administrative, and student support services for the undergraduate social work certificated program at Fresno Pacific University. Working closely with the Program Coordinator, this position supports the day-to-day management and implementation of program activities during the initial phases of program development and growth. This position plays a key role in maintaining daily operations, coordinating communications, supporting recruitment activities, managing student records and scheduling, and assisting with program logistics to ensure smooth and effective program functioning. Essential Functions
- Provide day-to-day administrative support for program operations and implementation activities.
- Coordinate scheduling of meetings, workshops, orientations, trainings, and recruitment events.
- Maintain organized and confidential student files, program records, and databases.
- Assist with purchasing, budget tracking, supply management, and preparation of program materials.
- Support preparation of reports, documentation, spreadsheets, and compliance related materials.
- Serve as a secondary point of contact for prospective and enrolled students.
- Assist with student intake, onboarding, orientation, and registration processes.
- Respond to student inquiries and provide information regarding program requirements, deadlines, and resources.
- Support recruitment and outreach activities, including presentations, tabling events, and communications campaigns.
- Maintain communication with students regarding important program updates and activities.
- Assist with data collection, entry, tracking, and reporting related to enrollment, retention, completion, and workforce outcomes.
- Maintain accurate records in compliance with institutional and grant requirements.
- Support monitoring of student progress and certification completion requirements.
- Assist with organizing documentation for grant reporting and audits.
- Support coordination of internships, workshops, and workforce development activities.
- Collaborate with faculty, staff, community partners, and external agencies to support program initiatives.
- Assist the Program Coordinator with implementation of marketing, outreach, and engaging strategies.
- Participate in team meetings and contribute to continuous improvement efforts for program operations and student success.
- Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
- Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations, and support the ideals and practices articulated in "The Fresno Pacific Idea”
- Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
- Complete tasks timely with work that is comprehensive, complete, and accurate
- Communicates clearly, listens attentively, and seeks to understand others
- Collaborates productively with colleagues of varying skillset
- Other job duties as assigned
Qualifications
- Bachelor’s or Master’s degree in Social Work, Education, Public Health, Human Services, or a related field.
- Experience with program coordination, higher education, workforce development, or grant-funded initiatives.
- Strong organizational, communication, and project management skills.
- Experience working with diverse student populations and community partners.
- Ability to manage multiple priorities in a developing and fast-paced program environment.
Environmental Conditions:
- Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes at least eighty percent (80%) of the time.
- Frequent computer use at a workstation, up to eight hours per day.
- Frequently work at a fast pace with unscheduled interruptions.
- Drive personal or University vehicles to appointments.
- Public contact position requiring professional apparel, personal hygiene, and grooming.
Physical Demands:
- This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
- While performing the duties of this job, the employee is regularly required to: remain in a stationary position 80 % of the time, be able to move about inside the office to access file cabinets/office machinery etc., operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
- Reasonable accommodations for those with disabilities will be provided in accordance with law.
University Information $35.00 per hour is the starting wage for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, FPU offers a competitive benefits package.
Reserving its rights as a religious institution, Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, age or disability, or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability, you should contact FPU’s Human Resources Department at hr@fresno.edu. As a religious institution, the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith, the FPU Idea and the University’s governance by the Pacific District Conference of Mennonite Brethren Churches.
Benefits
Fresno Pacific University offers a wide range of affordable benefits that includes medical, dental, and vision coverage. As well as, a 403(b) retirement plan, life insurance, and a number of unique unviersity benefits. Please visit www.fresno.edu/visitors/human-resources and you may review our current Holiday Calendar.
For any benefits questions, please email us at hr@fresno.edu.