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Franciscan Corporate

Patient Access Representative

IN, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Franciscan Health Lafayette East Campus

1701 S Creasy Ln Lafayette, Indiana 47905

The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

WHO WE ARE

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

Hours/Days: Monday-Friday, 9:00am-5:30pm with Saturday rotation 7:30a-12p (roughly every 6th Saturday). No major holidays.
Enter insurance policy number, group number, address, and telephone numbers.
Verbally interview patient and/or family in order to obtain registration information.
Enter patient billing and clinical data.
Identify co-payment procedures and fiscal procedures related to registration procedures.
Complete computer and telephone pre-registrations to maintain patient flow.

QUALIFICATIONS

Preferred associate's degree
Required High School Diploma/GED

TRAVEL IS REQUIRED:

Never or Rarely

JOB RANGE:

INCENTIVE:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

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