About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role:
Provide support and clerical expertise to Engineering Department and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
What you will do:
- Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
- Communicate to Engineers on duty and keep a log of all details pertaining to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.
- Handle the calendars for the Dir of Engineering and Asst. Dir of Engineering for appointments with contractors and vendors.
- Prepare complete Furniture, Fixtures, and Equipment (FFE) approval packages, including cost allocation breakdowns by residential unit (condo hotel), and verification of available FFE bank balances with Finance.
- Prepare documentation packages for capital expenditures, working capital projects, and SIRS and Non-SIRS reserve-funded projects.
- Create purchase orders, monitor invoice statuses, identify payment delays and coordinate with Finance and Purchasing.
What you bring:
- 1–2 years of administrative or coordinating experience, ideally within Engineering, Residential, or a hotel operations environment.
- Strong proficiency in Birch Street HotSOS, Microsoft Office (Excel, Word, Outlook), and work‑order management systems.
- Previous exposure to basic accounting functions, particularly accounts payable and residential accounting, is preferred.
- Basic knowledge of residential financial structures, including General Shared, Limited Shared, and Condominium Shared elements, is preferred.
- Requires ability to operate computer equipment.
- Ability to read, speak, and write English.
What we offer:
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Complimentary Parking
Schedule & Hours:
- Part Time (Early mornings, days, evenings, and weekends)
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal