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Added 17 days ago
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Four Points Williston
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Four Points Williston
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Four Points Williston
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Four Points Williston
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Four Points Williston
Williston, ND
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Four Points Williston
Williston, ND
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Four Points Williston
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Four Points Williston
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Four Points Williston
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Four Points Williston
Williston, ND
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Four Points Williston

Assistant General Manager

Williston, ND, United States

$22 USD / hour

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Job details

Pay: $22 USD / hour
Posting language: English

Original job description

Assistant General Manager

The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations, ensuring guest satisfaction, and maintaining profitability. This role requires strong leadership, organizational, and customer service skills.

Compensation rate: $19.32 $22.00 Hourly

Key Responsibilities:

Assist in managing hotel departments, ensuring compliance with brand standards and policies.
Monitor guest satisfaction and implement improvements.
Supervise department managers, assist in hiring, training, and performance evaluations.
Support financial management, including budgeting, expense control, and financial reporting.
Resolve guest complaints, enhance guest relations, and encourage repeat business.
Assist in sales and marketing efforts to drive revenue and occupancy.
Ensure compliance with health, safety, and security regulations.
Act as GM in their absence and perform other assigned duties.

Qualifications:

3+ years in hotel management or a related leadership role.
Strong leadership, problem-solving, and communication skills.
Familiarity with property management systems (PMS) and financial reports.
Flexible availability, including weekends and holidays.

Core Competencies:

Excellent organizational and time-management skills.
Strong customer service and attention to detail.
Financial acumen and ability to interpret performance data.
Team-building and conflict-resolution abilities.
Strategic thinking and decision-making skills.

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More about this job

Skills

Customer service
Hotel operations
Leadership
Problem solving
Communication skills
PMS
Time management
Attention to detail
Financial capability
Team building
Conflict resolution
Decision making

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