• M Station Apartments 2906 E Martin Luther King Jr Blvd Austin, TX 78702
POSITION PURPOSE
The Lead Maintenance position is responsible for supporting the safe, efficient, and well-maintained operation of M Station by providing hands-on maintenance services and day-to-day leadership of the property’s maintenance activities. This position takes a lead role in completing and prioritizing work orders, preparing vacant units for occupancy, performing preventive and corrective maintenance, responding to property and resident maintenance needs, and ensuring assigned work is completed timely and to established standards. The Lead Maintenance employee works closely with the Property Manager to coordinate maintenance priorities, support and provide direction to maintenance team members, maintain appropriate inventory and equipment, and identify and communicate property maintenance or safety concerns requiring additional attention. This position serves as a working lead and is expected to actively participate in maintenance work while modeling accountability, teamwork, safety, professionalism, and responsive service. The Lead Maintenance position helps ensure M Station remains a safe, functional, and welcoming community for residents, employees, and visitors.
PRIMARY DUTIES AND RESPONSIBILITIES
- Perform and lead day-to-day maintenance activities for the property, including routine and emergency repairs, preventive maintenance, work orders, inspections, and preparation of vacant units for occupancy.
- Prioritize and coordinate maintenance work in partnership with the Property Manager to ensure work orders, make-readies, preventive maintenance, and other property needs are completed accurately and timely.
- Serve as a working lead for the maintenance team, providing day-to-day direction, guidance, training, and support while actively participating in maintenance work alongside other team members.
- Assist, train, and support maintenance team members as needed, including assisting with work that may fall outside an employee's typical assigned responsibilities when necessary to meet property and operational needs.
- Monitor the condition of buildings, residential units, common areas, grounds, equipment, and building systems; identify maintenance or safety concerns and promptly communicate significant issues to the Property Manager.
- Perform troubleshooting, repairs, and maintenance involving plumbing, electrical, HVAC, appliances, carpentry, painting, and other building systems within the employee's training, experience, and applicable licensing requirements.
- Ensure vacant units are inspected, repaired, and prepared for occupancy according to established timelines and property standards.
- Respond promptly and professionally to resident maintenance requests and ensure work orders are appropriately completed and documented.
- Conduct and/or assist with preventive maintenance activities and routine property inspections to identify needed repairs, safety concerns, and potential problems before they become larger operational issues.
- Follow and reinforce workplace safety requirements, including proper use of personal protective equipment (PPE), tools, equipment, chemicals, and established maintenance procedures.
- Maintain maintenance shops, tools, equipment, supplies, keys, and inventory in an organized, secure, and safe manner. Communicate purchasing, inventory, repair, or replacement needs to management.
- Coordinate with vendors and contractors as directed, including providing appropriate property access, communicating maintenance needs, and reporting concerns regarding work performed.
- Maintain effective and timely communication with the Property Manager and other property staff regarding maintenance priorities, outstanding work, unit readiness, resident concerns, safety issues, staffing needs, and other matters affecting property operations.
- Provide appropriate guidance and direction to maintenance staff and promptly communicate significant performance, conduct, attendance, safety, or operational concerns to the Property Manager.
- Work collaboratively with property management and other maintenance team members to address changing priorities, urgent property needs, and workload demands.
- Participate in the property’s on-call rotation as required, including responding to after-hours maintenance emergencies and property needs as scheduled and in accordance with Foundation Communities’ policies and procedures.
- Respond appropriately to emergency maintenance situations and take reasonable steps to protect residents, employees, property, and organizational assets.
- Demonstrate professional, respectful, and service-oriented interactions with residents, coworkers, vendors, contractors, and visitors.
- Follow management direction and comply with Foundation Communities policies, procedures, safety requirements, and established maintenance and property standards.
- Perform other duties as assigned to support the maintenance team, property operations, and the needs of the community.
JOB REQUIREMENTS
Education and Experience
- High school diploma or GED preferred.
- Prior apartment, multifamily housing, residential, commercial, or facilities maintenance experience required.
- Demonstrated experience performing general maintenance and repairs, including troubleshooting common building and residential maintenance issues.
- Previous experience providing day-to-day leadership, training, or guidance to maintenance staff preferred.
- Experience working in an occupied residential environment preferred.
Knowledge and Skills
- Working knowledge of general building maintenance and repair practices, including plumbing, electrical, HVAC, appliances, carpentry, painting, and preventive maintenance.
- Ability to diagnose maintenance problems and determine appropriate next steps for repair or escalation.
- Ability to organize and prioritize multiple work orders, make-readies, preventive maintenance activities, and urgent property needs.
- Ability to provide clear direction, training, and support to other maintenance employees.
- Strong communication, teamwork, problem-solving, and customer-service skills.
- Ability to communicate professionally and respectfully with residents, coworkers, supervisors, vendors, and contractors.
- Ability to follow written and verbal instructions and appropriately communicate concerns or situations requiring management attention.
- Ability to use maintenance tools, equipment, technology, and work-order systems necessary to perform the position.
- Ability to maintain accurate maintenance records and documentation.
- Demonstrated commitment to workplace safety and proper use of required PPE.
Additional Requirements
- Must be available to participate in the property's on-call rotation, including responding to after-hours maintenance emergencies as scheduled.
- Must be able to respond appropriately to urgent and emergency maintenance situations.
- Must possess and maintain a valid driver's license and meet applicable organizational driving requirements when driving is required for the position.
- Must possess or obtain any certifications required by Foundation Communities or applicable law for assigned maintenance responsibilities.
- HVAC/EPA certification preferred or required based on assigned responsibilities.
- Must be dependable and able to maintain regular and reliable attendance.
- Must be able to work independently while also functioning effectively as part of a property and maintenance team.
- Must be able to adjust priorities based on resident needs, emergencies, unit-turn requirements, and other operational demands.
PHYSICAL REQUIREMENTS
The physical requirements of this position include the ability to perform hands-on maintenance work in residential units, common areas, mechanical spaces, and outdoor areas.
The employee must be able to:
- Frequently stand, walk, bend, stoop, kneel, crouch, reach, climb, and use hands and arms to perform maintenance work.
- Safely use ladders, hand tools, power tools, maintenance equipment, and required personal protective equipment.
- Lift, carry, push, and pull materials, equipment, appliances, tools, and supplies associated with property maintenance.
- Work indoors and outdoors and tolerate exposure to varying temperatures and weather conditions.
- Work in confined or elevated spaces when necessary to perform assigned maintenance responsibilities.
- Perform the essential functions of the position with or without reasonable accommodation.
WORKING CONDITIONS
This position performs work throughout the property and may be exposed to heat, cold, rain, dust, noise, chemicals, mechanical equipment, electrical systems, and other conditions commonly associated with property maintenance. The position may require work outside the employee's regular schedule due to emergencies, operational needs, scheduled on-call responsibilities, or other property needs.
GENERAL EXPECTATIONS
All Foundation Communities employees are expected to support the organization's mission and values; maintain professional and respectful relationships with residents, coworkers, and community partners; comply with organizational policies and safety requirements; and perform their responsibilities with accountability, integrity, and a commitment to quality service. This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of every duty, responsibility, or qualification. Responsibilities may be modified or additional duties assigned based on organizational and property needs.
Compensation
$25.75/hour
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.