Responsible for information technology operations, including internal and external support, maintenance, and policy development; cybersecurity protections and operations; software integration and support; electronic communications, including, but not limited to, web sites and social media platforms; and audio/video support for appropriate public meetings.
Qualifications
MINIMUM QUALIFICATIONS: Graduation from an accredited college or university with a Bachelor’s degree in Information Technology, information systems, computer science or related field. Minimum eight (8) years’ experience working in IT operations, with a minimum of three (3) years’ experience overseeing with management responsibilities (budget development, personnel management). Specialized certifications and continuing education highly preferred. Possession of a valid State of Florida driver’s license. Special Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of computer systems, networks, security, telecommunications, databases, software, and storage systems.
- Knowledge of online platforms and electronic communications.
- Knowledge of applicable laws, statutes, and regulations regarding publicly operated computer networks.
- Skill in prioritizing and managing multiple tasks and projects simultaneously.
- Ability to share technical expertise with others.
- Ability to evaluate information, demonstrate initiative, make decisions, and coordinate programs efficiently.
- Ability to present findings effectively (written or orally) with City personnel and the general public. Miscellaneous Information ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
DUTIES AND RESPONSIBILITIES (not in any hierarchical order):
- Manages City information technology (IT) operations in cooperation with Flagler County personnel.
- Designs and implements IT strategies and infrastructure.
- Develops cybersecurity policies and procedures.
- Identifies and eliminates security risks.
- Analyzes requirements for IT needs and systems.
- Supports City’s online presence and communications (streaming, website, social media).
- Evaluates IT operations with regard to established goals.
- Assesses need for new equipment and software.
- Prepares and manages departmental budget.
- Builds and maintains relationships with hardware/software vendors.