WARHORSE RENTALS
FIVE STAR EQUIPMENT
INSIDE RENTAL COORDINATOR
Light Construction & Aerial Equipment | Dunmore, PA
This is more than a counter position. It is an opportunity to help launch Warhorse Rentals' and become a trusted resource for local contractors and grow your career with an established equipment organization where you will stand out.
WHY THIS ROLE STANDS OUT
$22 - $30/HOUR
Competitive pay based on experience
REAL VARIETY
Work across makes, models,
and equipment types
GROW WITH US
Paid training and the chance to shape a growing division
STRONG BENEFITS
Health coverage, PTO, holidays, and 401(k) match
TOOLS TO SUCCEED
Company laptop & cell phone
READY-TO-WORK SUPPORT
Great help from a great team
THE OPPORTUNITY
Warhorse Rentals is looking for a driven, customer-focused Inside Rental Coordinator to be the front-line connection for telephone and walk-in customers. You will listen, identify the right equipment solution, prepare accurate quotes and orders, and coordinate the details that keep customers' jobs moving.
You will work closely with customers, outside rental sales representatives, dispatch, and the broader branch team to deliver a rental experience that is fast, dependable, and easy from the first call through final pickup.
WHAT YOU'LL OWN
- Customer solutions. Guide telephone and walk-in customers to the right aerial, construction, or industrial equipment for the job.
- Quotes and orders. Prepare rental quotes, process orders, follow up consistently, and help convert opportunities into rentals.
- Relationship building. Develop strong connections with new and existing customers and identify additional business opportunities.
- Rental coordination. Partner with the internal team to support accurate, timely equipment delivery and pickup.
- Responsive support. Answer customer and outside sales representative inquiries promptly and professionally.
- Accurate documentation. Maintain customer records, rental contracts, and transaction activity in the company's CRM and rental systems.
- Revenue growth. Recommend complementary equipment, attachments, and services that improve the customer's solution and maximize each transaction.
- Product expertise. Provide practical technical information and product recommendations based on the customer's application.
- Safety and standards. Work safely, follow company policies, and uphold department standards for conduct and service.
- Continuous learning. Participate in company, online, classroom, and John Deere training as needed.
HOW YOU'LL WIN
- Respond with urgency and make it easy for customers to do business with Warhorse Rentals.
- Build trust by asking the right questions, communicating clearly, and following through.
- Stay organized while managing multiple customers, quotes, contracts, and changing priorities.
- Look for the next opportunity - whether that means closing a quote, expanding an account, or recommending a better rental solution.
- Contribute to a competitive, team-oriented culture and celebrate shared wins.
Qualifications
WHAT MAKES YOU A STRONG FIT
- Two or more years of successful inside sales, customer service, or rental-industry experience preferred.
- Working knowledge of construction equipment and its applications.
- Knowledge of construction, industrial, or specialty equipment strongly preferred.
- Excellent communication and interpersonal skills with the ability to build lasting customer relationships.
- Self-motivated, goal-oriented approach and a strong drive to achieve rental targets.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Comfort using CDK or similar business systems, Microsoft Office, Excel, and internet-based applications.
- Ability to work flexible hours and in varying, demanding environmental conditions when required.
- A self-starter mindset with a competitive, team-first attitude.
WHY WARHORSE RENTALS
- Tools to succeed: Company laptop and cell phone.
- Time to recharge: Generous paid time off and seven paid holidays.
- Investment in you: Paid training, OEM courses, and performance rewards.
- Long-term value: 401(k) with company match.
- Protection and support: Comprehensive benefits.
- A sustainable career: Fantastic work-life balance and a friendly, low-ego team whose leaders celebrate wins.
ABOUT FIVE STAR EQUIPMENT & WARHORSE RENTALS
Five Star Equipment is Northern Pennsylvania and New York State's John Deere Construction & Forestry dealer, serving 57 counties from locations in Dunmore, Williamsport, and Waterford, Pennsylvania, and Kirkwood, Rochester, Syracuse, and Orchard Park, New York.
Together, Five Star Equipment and Warhorse Rentals deliver equipment sales, rentals, parts, and service backed by modern facilities, extensive parts inventories, and a people-first culture.
READY TO HELP LAUNCH YOUR CAREER?
Apply today and bring your customer service, equipment knowledge, and drive to the next chapter of Warhorse Rentals.
Drug test and background check required.