OUR STORY
FITNESS SF is a local, family-owned group of fitness clubs in the San Francisco Bay Area. Our locations include Marin, Oakland, SF Castro, SF Embarcadero, SF Fillmore, SF Mid Market, SF Polk, SF SOMA and SF Transbay. After operating as a gym franchise for over 20 years, we realized that our employees and our community were becoming its own unique brand. In 2012, FITNESS SF was born. Knowing it would be a challenge to start out fresh, we focused on three core principles; a passionate staff, high-end facilities, and affordable pricing.
- 2017 IHRSA Community Service Award Winner
- 2018 SF Business Times Top 100 Corporate Philanthropists Award Winner
JOB DESCRIPTION
The basic function of the Facilities Representative is to give fantastic customer service by enthusiastically keeping the gym and its equipment clean, sanitary, organized, safe and well functioning by using FITNESS SF’s systems, protocols, safety measures and schedules as they apply to the Maintenance Department. The responsibilities of a FITNESS SF Facilities Representative fall into these general categories:
- Quality Equipment and Facility Cleaning
- Workout Floor Area Management
- Locker Room Detailing
- Personal Accountability
PRIMARY RESPONSIBILITIES
- Quality Equipment and Facility Cleaning
- Cleaning of all equipment and machines
- Cleaning of workout floor and gym spaces including group exercise studios, offices, hallways, storage areas, front desk and parking areas
- Greet members and guests with a smile
- Actively listen to members and properly handle their requests if possible
- Workout Floor Area Management
- Inspect the Workout Floor, Front Desk and Retail Areas regularly
- Clean, mop, vacuum, “detail” and organize
- Check for broken or malfunctioning equipment
- Coordinate cleaning and taking breaks with Front Desk and Manager
- Perform “Jungle Runs”
- Locker Room Detailing
- Clean and vacuum floor areas
- Scrub down and mop showers, sauna and steam rooms
- Wipe down/sanitize vanity surfaces, mirrors, sinks, faucets, toilets, lockers
- Pick up trash, recycling and towels
- Fill soap, shampoo, paper towel and toilet paper dispensers
- Place all cleaning tools and items in appropriate storage area
- Personal Accountability
- Familiarize with all systems, safety measures, policies, procedures etc.
- Understand requirements for required cleaning duties, chemical and cleaning agent uses and hazards, work schedule, break times etc.
- Dress in an appropriately prescribed uniform
- Attend trainings and meetings
- Complete relevant paperwork / documentation when needed
- Properly collect, launder, fold and deliver towels to Front Desk
- Understand and be ready to implement emergency procedures
- Keep all contact with members and guests strictly professional
QUALIFICATIONS
- Maintenance/Cleaning Experience (preferred)
- CPR/AED certification (can be provided)
- Excellent verbal and written communication skills
- Possess honesty and personal integrity
- Reliable, professional, computer literate, energetic, and friendly
ESSENTIAL PHYSICAL REQUIREMENTS
- Position requires daily standing, walking, sitting, lifting, bending, squatting, reaching, climbing ladders, and the ability to lift 50 lbs. This position also uses cleaning supplies and tall cleaning utensils.
AS A FITNESS SF EMPLOYEE YOU WILL RECEIVE:
- Part-Time or Full-Time, Hourly
- Medical/Dental
- Vacation/Sick Pay
- Personal Training Sessions
- Gym Membership
- Discounts on FITNESS SF products and services
NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. For more information regarding our career opportunities, please visit www.fitnesssf.com