First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for Servers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others? Then we could be your new family! A few of the perks? Not just the coffee but also home by sundown, No Night Shifts EVER and many growth opportunities. As we grow, you grow! We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members. The Server should create a dining experience that encourages the guest to return. In addition, the Server:
- Welcomes guests after they are seated.
- Exhibits professional attitude and presentation per our appearance and dress standards.
- Knows the menu, including ingredients and prices.
- Where appropriate, explains specials, and makes recommendations to guests.
- Takes orders for food, and effectively communicates with Kitchen staff to ensure that food is promptly and properly prepared for guests.
- Performs all table service functions with a commitment to guest satisfaction.
- Anticipates the needs of guests.
- Demonstrates “service” attitude with other staff and customers.
- Performs assigned side work and rolls silverware.
- Assists team members as necessary.
- Assists in maintaining the service station during the shift, and busses tables, seats guests, hosts, takes to-go orders, and assists with maintaining FOH cleanliness.
- Accurately reports tip income on a daily basis.
- Performs other duties as assigned.
Must be 18 years of age. Weekend Availability Required Must have reliable transportation Alcohol Server Permit may be required for some locations
Essential Physical Requirements:
- Walk and stand throughout the entire shift.
- Continuously reach, bend, lift, carry, stoop, and wipe.
- Regularly lift up to 50 lbs.
- Frequently wash hands.
- Regular and predictable attendance.
- Moderate exposure to extreme temperatures.
- Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance.
Knowledge and Skills:
- Must be able to effectively communicate with customers, management and coworkers.
- Must possess basic math, reading and writing skills.
- Must possess basic computer skills.
- Must be able to make change.
- Must be multi-task oriented.
- Must have knowledge of workplace safety procedures.
- Any and all certifications when appli