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FIRST BANK AND TRUST COMPANY

Loan Processor - Lynchburg, VA

Forest, VA, United States

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Job details

Posting language: English
Posted: Oct 15, 2026

Original job description

•

• • •

First Bank and Trust is seeking a Loan Processor in Lynchburg, VA to join our team. Loan Processors support Loan Officers by facilitating new loan and renewal loan closings to ensure all loans are processed correctly according to the bank’s policies and procedures. This position requires strong attention to detail, excellent organizational skills, and a commitment to proving exceptional customer service.

For more information go to www.firstbank.com/about/join-our-team

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Review, verify, and process loan applications for accuracy and completeness.
Ensure loans comply with bank policies, procedures, and regulatory requirements.
Communicate with loan officers, applicants, and third parties to gather required documentation.
Input loan data into internal systems and maintain accurate records
Monitor loan files and follow up on outstanding documentation to meet deadlines.
Provide timely updates to the loan officers and applicants throughout the loan process.
Monitor maturing loans and collections reports.
Process paid off loans to include preparing and recording Deed of Trust Releases, Certificates of Satisfaction, and title releases
Answer the phone and assist customers with balance inquiries, transfers, payments, etc.
Be knowledgeable about and cross sell all First Bank and Trust products and services.

QUALIFICATIONS:

High school diploma or equivalent - required
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred
Three or more years of customer service experience or loan experience - preferred
Strong listening, written and verbal communication skills.
Ability to handle confidential information.
Strong attention to detail and problem-solving skills.
Proficiency in Microsoft Office Word and Excel.
Ability to work independently and collaboratively within a team.

BENEFITS:

PTO Leave is 20 days per year earned on a monthly basis
First Bank and Trust recognizes11 paid holidays, when the holidays occur during the work week
Medical, Dental and Vision Insurance starts the 1st day of the month after hire date
Employees are automatically enrolled in the bank's 401K/ESOP Plan
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary
First Bank and Trust provides long-term disability insurance coverage
Normal work week is Monday-Friday 8:30 to 5:00 at the branch location.

First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran

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More about this job

Skills

Attention to detail
Organizational skills
Customer service
Documentation
Meet deadlines
Assist customers
Communication skills
Problem solving
Microsoft Office
Microsoft Word
Microsoft Excel
Work independently

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