This position reports to the Teller Manager
Basic Functions
Provide friendly and professional service to Bank clients by conducting appropriate transactions and relevant trouble shooting.
Essential Duties
- Perform all the essential Teller duties in accordance to Bank policies and procedures:
- Process checking and savings deposits: verify cash and endorsements, review bank accepted identification for cash back and issue receipts of deposit
- Process savings withdrawals and cash checks by verifying endorsements, reviewing bank accepted identification and ensure check validity
- Issue personal money orders and cashier’s checks
- Process ATM, incoming mail and Night Depository deposits.
- Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded
- Process loan payments: verify payment amount and issue receipts
- Prepare coin and currency orders for business clients
- Process real estate tax payments
- Process account closing transactions
- Gather CTR information
- Redeem US Savings Bonds
- Refer clients to other individuals and departments within the Bank
- Identify opportunities to introduce clients to Bank products and services
- Balance cash drawer
- Perform additional Teller duties in accordance to Bank policies and procedures:
- Process: Bond Coupons and Foreign Checks
- Process request to buy and sell foreign currency
- Process foreign drafts
- Process Savings Bond redemptions
- Process requests for Gift Cards
- Provide transaction overrides for tellers when needed (For Tellers provided with higher override limits)
- Participate in the opening and closing of the Bank
- Perform departmental duties such as:
- Attend monthly meetings
- Order and arrange supplies
- Provide input for updating Teller, Collection and Client Services Manual
Nonessential Duties
Knowledge, Skills and Abilities
- Maintain friendliness and professionalism through the proper use of tact and diplomacy when dealing with clients at all times
- Display a positive attitude and enjoy working with the public
- Strong verbal communication skills
- Strong mathematical skills along with accuracy
- Detail oriented
- Possess a great sense of organization, priority and time management
- Ability to identify, research and problem solve on a critical level and think on your feet
- Ability to be flexible and to multi-task on a regular basis
- Ability to work in a fast-paced environment
- Strong knowledge of bank deposit products and regulations
- Capable of performing job duties at assigned bank locations
Qualifications
Training & Experience
- High School Diploma or GED
- Minimum of 1 - 2 years of previous teller experience preferred
- Minimum of 1 - 2 years of client services experience preferred
- Previous leadership experience is preferreda plus
- Fiserv application helpful
- Additional education and/or training helpful
Compensation
Expected Salary Range: $20 - $25 per hour
- Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.
Benefits
First Bank Chicago offers a comprehensive benefits package including medical/dental/vision/life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus. For a complete listing of benefits, please visit our website: https://firstbankchicago.com/Employee-Benefits.
First Bank Chicago is an Equal Opportunity Employer: disability/veteran
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