Business Development Assistant
Felix Storch, Inc. (FSI) is a privately held manufacturer and distributor of major appliances. The company serves a diverse range of customers and industries, including healthcare, medical, pharmaceutical, and life-science applications. Accucold is FSI's specialized brand focused on purpose-built refrigeration and related products for medical, healthcare, laboratory, pharmaceutical, and life-science environments. For a more complete company history candidates are encouraged to visit www.accucold.com.
As Accucold is experiencing fast-paced growth, we are seeking a Business Development Assistant to join our team and serve as an important link between our sales organization, internal departments, and channel partners. The position is expected to develop into a trusted contributor who can determine the necessary next steps, engage the appropriate people, and see the work through to completion.
This is a full-time, on-site role be based in our Bronx, NY facility.
Duties & Responsibilities
- Provide day-to-day support to the Revenue Operations team.
- Triage and respond to customer inquiries by phone and email, research and communicate product availability, inventory, status, pricing, specifications, and other information needed to support customers and sales activity.
- Assist with new account setup, account maintenance, and customer documentation.
- Update and maintain information in spreadsheets and customer portals
- Prepare project updates, reports, presentations, and other supporting materials.
- Support trade shows, meetings, training activities, and other company or industry events as needed.
- Research customers, competitors, market activity, and industry information to support sales initiatives.
- Other related duties as assigned
Skills & Qualifications
- College Degree, Business or Science Major preferred
- One or more years of professional experience in sales support, customer service, project coordination, sales operations, business administration, or a related field.
- Demonstrated ability to work independently and take ownership of assignments.
- Strong organizational skills, attention to detail, and follow-through.
- Excellent written and verbal communication skills.
- Strong working knowledge of Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook. Experience with Oracle or NetSuite a plus
- Comfortable working with spreadsheets, reports, presentations, business correspondence, and other documentation.
- Strong research, analytical, and problem-solving skills.
- Experience in a manufacturing, distribution, medical, healthcare, pharmaceutical, laboratory, or life-science environment is helpful but not required.
Success in This Role
Success in this position means becoming a dependable team resource for the Accucold sales organization and its customers. Within the first several months, the successful candidate should be increasingly comfortable handling customer and sales-support activities independently, coordinating projects across departments, resolving routine issues, and identifying opportunities to improve how work gets done.
What We Offer
A competitive salary commensurate with education and experience with discretionary bonuses for outstanding work. We offer a professional work environment with the following benefits:
- Medical/Dental insurance (some employee contribution is required)
- Company paid vision and life insurance.
- Transit check and 125 medical plans.
- 401k with a company match.
- Paid vacation and sick time.
- Discretionary bonuses and profit sharing.
Rate of pay: $24-$24.50 hourly, commensurate with education and experience.
Job Type: Full-time Mon - Fri, 9am-5pm
We are convenient to public transportation and are close to most major highways. We have modern offices, a business casual dress policy and are a busy, operation-driven environment.