The Senior Project Management Analyst supports the coordination, monitoring, and execution of projects and programs related to data and technology contracts, vendor management, and managed service agreements. This role partners with internal business stakeholders and external service providers to monitor contractual obligations, track project milestones, analyze financial and operational performance, and support the effective delivery of technology services. The position requires strong organizational, analytical, and communication skills, with an emphasis on stakeholder collaboration, financial oversight, and project management rather than hands-on technical development.
In this role, you will support the management and administration of IT contracts, vendor relationships, and managed service agreements within the Data & Technology organization.
The ideal candidate will demonstrate the ability to:
- Coordinate and monitor projects and contractual activities involving technology vendors, managed service providers, and internal business stakeholders.
- Review vendor agreements, statements of work (SOWs), and contractual documentation to ensure alignment with business requirements, funding availability, and established processes.
- Monitor service-level agreements (SLAs), project milestones, deliverables, and vendor performance to identify potential risks, delays, or areas requiring attention.
- Support financial planning and analysis activities, including validating funding, tracking contract expenditures, and reviewing financial commitments.
- Partner with Data & Technology portfolio leaders, Finance, Legal, contract managers, and external vendors to facilitate effective contract administration and project execution.
- Assist with defining and documenting vendor scopes of work, project requirements, service expectations, and contractual deliverables.
- Collect, analyze, and interpret financial, operational, and performance data to support informed business decisions and continuous improvement.
- Develop and maintain project documentation, status reports, dashboards, and performance metrics to provide visibility into contractual and operational activities.
- Identify opportunities to improve vendor management processes, contract administration workflows, and reporting efficiency.
- Communicate project updates, contractual concerns, financial findings, and recommended next steps clearly and professionally to internal and external stakeholders.
- Support the use and ongoing improvement of contract lifecycle management tools and related business processes.
- Collaborate with cross-functional teams to ensure projects, vendor commitments, and service delivery expectations remain aligned with organizational objectives.
Preferred Technical Experience
Experience with one or more of the following business applications, tools, and functional areas is desirable:
- Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
- Microsoft Power BI
- Microsoft Power Apps
- Financial analysis and reporting
- Data analysis and performance reporting
- Vendor and supplier relationship management
- IT contract administration and contract lifecycle management
- Service-level agreement (SLA) monitoring and reporting
- Project management and milestone tracking
- Contract funding validation and financial reconciliation
- Managed service provider coordination
Strong communication, organizational, and stakeholder management skills are particularly important for success in this role. This position focuses on project coordination, vendor relationships, contract management, and business analysis rather than hands-on technical development.
Key Responsibilities
- Review and coordinate IT contracts, statements of work, and managed service agreements to support ongoing business operations.
- Monitor vendor performance against contractual service-level agreements and established performance indicators.
- Track project schedules, milestones, deliverables, and dependencies to support timely completion of contractual and operational commitments.
- Validate project funding and assist with financial analysis, expenditure tracking, and budget-related reporting.
- Coordinate with Finance, Legal, technology portfolio leads, and contract management teams to address contractual and operational requirements.
- Support the development and review of vendor scopes of work, contract modifications, and related documentation.
- Maintain accurate project records, contract documentation, financial reports, and performance dashboards.
- Identify and communicate risks, issues, and potential delays impacting vendor performance or project delivery.
- Prepare clear, concise project updates and analytical reports for management and business stakeholders.
- Support continuous improvement initiatives that enhance contract administration, vendor oversight, and operational efficiency.
- Build and maintain effective working relationships with internal stakeholders and external service providers.
- Assist with contract lifecycle management processes and the coordination of ongoing vendor-related projects.
Minimum Education Bachelor’s Degree/equivalent in business, finance, computer science or directly related discipline.
Minimum Experience Four (4) years of exempt experience in project management, product development, systems design/development or business / financial planning and analysis. Experience in developing, implementing, and maintaining systems. Experience in use of project management/planning software. Demonstrated analytical, organizational, and planning skills. Strong human relations, leadership, and communication skills.
Essential Functions
- Monitors all department schedules to ensure that projects are completed on or before projected completion dates.
- Collects and analyzes all necessary data including financial and performance Indicators, for resolution of problems, issues and concerns affecting the department.
- Perform other duties as assigned.
Domicile / Work Location This is a hybrid position available in Pittsburgh, PA, Memphis, TN, and Dallas, TX. The position follows a hybrid work arrangement, with an anticipated requirement of four (4) days per week in the office and one (1) day eligible for remote work, subject to business needs and management approval. Candidates must reside within 50 miles of their assigned FedEx campus location, subject to confirmation of the applicable domicile requirements.
Posting Deadline This position will be posted until November 16, 2016
Salary Range US: $6,168.90/mo - $13,571.58/mo, CO: $6,168.90/mo - $13,006.09/mo, MD: $6,511.62/mo - $13,571.58/mo, NY: $6,511.62/mo - $13,571.58/mo, NYC: $7,882.48/mo - $13,571.58/mo, WA: $6,511.62/mo - $13,571.58/mo For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)