Summary As a Travel Program Manager, you will be responsible managing activities relating to worldwide GSA travel, relocation, and transportation programs.
Location of position: This position will be located in Federal Acquisition Service (FAS), Office of Shared Services Delivery, Office of Shared Program Operations, Travel and Transportation Service Center, Travel & Expense Services Division.
We are currently filling one vacancy, but additional vacancies may be filled as needed. Duties Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA, Chicago IL except for the following locations: Orlando, FL, Tampa, FL, San Antonio, TX, Houston, TX, Norfolk, VA, Raleigh, NC. These locations can only be filled by current GSA employees who are already assigned to a building, and working within the specific locations for which they are applying and are not required to move if selected.
As a Travel Program Manager, you will be responsible for the following duties:
- The incumbent performs broad program management and analysis work to support FSA/Agency category management functions, programs and initiatives. Oversees all Category Management (CM) activities managed by a Travel Center. This position utilizes a unique combination of supply/acquisition expertise, business operations, data analysis, and other CM related areas to manage, oversee and perform broad, complex, CM functions.
- Oversees work to ensure that periodic item category reviews are conducted to determine adequate item selection and items with insufficient patron demand are deleted. Keeps abreast of all changes in the industry and customer buying habits. Manages processes and identifies new trends in buying, assesses impact of commercial category trends, benchmark competition and analyzes quality of market data and makes knowledgeable marketing decisions. Identifies and takes unstructured raw data, compiles it and makes decisions accordingly.
- Provides oversight and guidance in the evaluation of overall category management program effectiveness and oversees the development of high level plans for the implementation of effective program improvements.
- Manages and oversees work to ensure effectiveness in the development and implementation of category management strategies and initiatives to strengthen the category and grow the business. Participates impartially in developing, implementing and increasing adoption of shared solutions. Understands all government-wide acquisition vehicles that support the category.
- Performs overall work planning, establishes work schedules and priorities and assigns and reviews work. Provides oversight to staff including technical training, guidance, and performance evaluation, ensuring timeliness, quality of work, and conformance with Division policies and procedures.
Qualifications
To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information:
• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience - should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures - If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.
Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS 15 salary range starts at $147,945 per year.
Specialized experience is one year of experience equivalent to the GS-14 in the Federal service.
Specialized experience is defined as: experience in directing and implementing category plans and strategies and providing guidance on government-wide travel programs and/or assigned categories. Examples of qualifying experience include, but are not limited to:
- Overseeing an organization’s end to end travel spending, vendor negotiations, policy compliance, and/or strategic sourcing to optimize cost;
- Analyzing category spending to develop purchasing approaches that organize spending into common categories;
- Using analytical and evaluative methods to interpret facts and develop recommendations for improving business operations, work processes, procedures, and/or policies; OR
- Implementing innovative Category Management (CM) strategies to maximize buying power and cost efficiency.
Education There is no education substitution for this position.
Requirements
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Serve a one year supervisory or managerial probationary period, if required.
How you will be evaluated Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies:
- Oral Communication
- Interpersonal Skills
- Problem Solving
- Decision Making
- Customer Service
- Leadership
- Planning & Evaluating
- Influencing/Negotiating
- Strategic Thinking
- Human Capital Management
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
You may preview questions for this vacancy.
Benefits
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
How to apply Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Resumes exceeding two pages will not be accepted by USAJOBS and will prevent your application from moving forward in the hiring process. Please see Required Documents for additional details.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
- Questions or issues completing an application and/or submitting documentation - contact fedhirehelp@applygovernment.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
- Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing. Other information Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.