Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Cape Fear Academy Job Family Nursing Support Work Shift Variable (United States of America) Summary Responsible for sitting with assigned patients. Works with the nurse to assist with patient safety as well as to offer stimuli to the patient. Responsible for communication to every person involved with the patient’s care. Responsible for delivering customer service to patients, staff and visitors. Utilize crisis intervention and de-escalation techniques as needed.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
- Cares for the patient in a manner that promotes safety, protects rights and preserves dignity that is conducive to a therapeutic environment
- Responds to needs of patients with direct assistance when able or by reporting patient needs to the appropriate person
- Assists in maintaining patient safety to include the proper use of equipment and supplies which may include restraints
- Participates in educational and Performance Improvement activities
- Promotes the patient’s right to privacy
- Provides emotional support as appropriate
- Alerts to nursing staff escalating behavior that requires intervention and calls for assistance as needed
- Other duties as assigned
Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
- High school diploma or equivalent required
- Must be enrolled in Nursing Assistant Trainee Program with CFVH
- CPR and Non-Violent Crisis Intervention training and certification within 30 days of employment
Work Experience:
Knowledge, Skills, and Abilities Required:
- Skills and knowledge to conduct safe individual activities with patients
- Strong observation and intervention skills with the patients and family members
- Proficient with interpersonal communication skills
- Verbal communication skills to allow for calm communication with patient and the patient’s family members
Physical Requirements:
- Much walking, standing and sitting
- Ability to turn and lift patients
- Ability to communicate and visually observe the patient required
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity