Job Summary
We are seeking a detail-oriented and dependable Inventory Analyst to support daily warehouse operations, product deliveries, inventory accuracy, and customer service. This role is responsible for coordinating the pickup and delivery of products, verifying the accuracy and integrity of surgical instrumentation and sterile-packed kits, and ensuring products are delivered to the appropriate facilities according to the needs of the field Sales Team.
The ideal candidate is organized, communicates effectively, demonstrates strong customer service skills, and can work independently and collaboratively in a fast-paced environment.
Key Responsibilities
• Coordinate daily pickups and deliveries of customer products to designated facilities.
• Verify the accuracy, completeness, and integrity of surgical instrumentation and sterile-packed kits before and after procedures at supported facilities.
• Ensure products requested by the field Sales Team are shipped and delivered to the appropriate facilities with a high degree of accuracy.
• Monitor inventory levels and maintain accurate inventory records.
• Support inventory control processes, including cycle counting at local and out-of-town locations.
• Identify and resolve inventory discrepancies, order fulfillment issues, and product-related concerns in a timely manner.
• Communicate with internal teams, sales representatives, facility personnel, and other stakeholders to coordinate product needs and deliveries.
• Maintain accurate documentation and utilize company systems to track inventory, orders, and product movement.
• Provide professional customer service and maintain composure when handling time-sensitive requests or stressful situations.
• Support additional operational needs as required, including flexible scheduling, evening and weekend coverage, and travel.
Required Qualifications
• Valid driver's license with a good driving record.
• Demonstrated knowledge of order fulfillment, inventory control systems, and inventory management processes.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated customer service and telephone communication skills.
• Ability to remain professional and composed in a fast-paced, high-pressure environment.
• Proficiency with Microsoft Outlook, Excel, Word, Access, and enterprise resource planning (ERP) systems.
• Ability to work independently and effectively as part of a team.
• Flexibility to work evenings, weekends, and varying hours based on business needs.
• Willingness to travel up to 20% of the time for out-of-town cycle counts and inventory-related activities.
Preferred Qualifications
• Previous experience in inventory management, warehouse operations, logistics, distribution, or order fulfillment.
• Experience handling medical products, surgical instrumentation, or sterile-packed kits.
• Familiarity with inventory tracking, cycle counting, and enterprise inventory systems.
• Experience coordinating deliveries and working with sales teams or healthcare facilities.
Work Environment and Schedule
This position operates in a warehouse and field-support environment and requires regular coordination of product pickups, deliveries, and inventory activities. Candidates must be comfortable working in a time-sensitive environment and adjusting their schedules to meet operational demands.
• Schedule: The approximate schedule will be Monday through Friday from 8:00a to 5:00p. You must be flexible with start and end times to meet business needs.
• Weekend and Evening Availability: Required for emergency needs only.
• Travel: Up to 20%, including out-of-town cycle counting.
• Work Setting: Warehouse, transportation, inventory management, and facility support.
Ideal Candidate
The successful candidate is reliable, detail-oriented, organized, and committed to maintaining inventory accuracy and delivering excellent customer service. They can manage competing priorities, communicate effectively with multiple teams, and take ownership of assigned responsibilities while supporting overall business operations.