Maintenance Manager Ramada by Wyndham, located at 13889 River Road Luling, LA, is now hiring for a Maintenance Manager. Position Summary Ramada by Wyndham in Luling, Louisiana, is seeking an experienced, dependable, and hands-on Maintenance Manager to oversee all maintenance operations at our 75-room hotel. The Maintenance Manager is responsible for maintaining the overall condition, functionality, safety, and appearance of the property. This position requires an individual who can independently diagnose and resolve maintenance issues, establish effective preventative maintenance procedures, supervise maintenance personnel when applicable, and ensure that guest rooms and public areas meet Wyndham brand standards. The ideal candidate must be proactive, organized, mechanically skilled, and capable of prioritizing repairs to minimize room downtime and operational disruptions. This is a working management position requiring active participation in daily repairs, property inspections, and ongoing improvement projects. Essential Duties and Responsibilities
- Guest Room Maintenance and Repairs
- Inspect, diagnose, and repair maintenance issues in guest rooms promptly and efficiently.
- Maintain and repair PTAC heating and air-conditioning units, plumbing fixtures, electrical components, lighting, furniture, doors, locks, and other room equipment.
- Address guest-reported maintenance concerns with urgency and professionalism.
- Coordinate with Front Desk and Housekeeping departments to ensure rooms are properly maintained and available for guest occupancy.
- Maintain accurate records of guest room repairs, outstanding maintenance issues, and completed work orders.
- Conduct regular preventative maintenance inspections of guest rooms.
- Ensure repaired rooms are thoroughly inspected before being returned to available inventory.
- Out-of-Order Room Management
- Work directly with the General Manager to prioritize repairs on out-of-order and out-of-service guest rooms.
- Develop and maintain an organized tracking system identifying outstanding repairs, required materials, and anticipated completion dates.
- Prioritize repairs that allow guest rooms to be returned to revenue-generating inventory as quickly as reasonably possible.
- Coordinate repairs involving flooring, wallpaper, painting, drywall, plumbing, electrical systems, and other room deficiencies.
- Provide the General Manager with daily updates on room repair progress.
- Verify that all maintenance-related deficiencies have been corrected before recommending a room for release.
- Preventative Maintenance Program
- Establish, implement, and maintain a comprehensive preventative maintenance program for the entire property.
- Develop daily, weekly, monthly, quarterly, and annual maintenance schedules.
- Perform routine inspections of HVAC systems, plumbing, electrical systems, water heaters, pumps, mechanical equipment, and other hotel infrastructure.
- Inspect and maintain guest room equipment to reduce breakdowns and extend equipment life.
- Identify developing maintenance concerns before they result in expensive repairs or guest complaints.
- Maintain accurate preventative maintenance records and equipment service histories.
- Ensure preventative maintenance procedures meet applicable Wyndham brand requirements.
- Building and Grounds Maintenance
- Maintain the hotel's interior and exterior in a clean, safe, functional, and professional condition.
- Perform routine property walks to identify maintenance concerns.
- Oversee repairs involving doors, windows, flooring, walls, ceilings, lighting, sidewalks, parking areas, and exterior structures.
- Maintain exterior lighting, signage, landscaping-related equipment, and other property features.
- Address safety hazards immediately and report significant concerns to the General Manager.
- Ensure maintenance work areas, storage rooms, and equipment are properly organized and secured.
- Swimming Pool and Equipment Maintenance
- Oversee the proper operation, maintenance, and cleanliness of the hotel's swimming pool and associated equipment.
- Monitor pool water chemistry, filtration, circulation, and equipment performance.
- Maintain accurate pool inspection and chemical testing records.
- Ensure pool operations comply with applicable Louisiana and local health and safety requirements.
- Identify and resolve pool maintenance issues promptly.
- Coordinate professional pool service or specialized repairs when necessary.
- Ensure the pool is closed or restricted when conditions are unsafe.
- Renovations and Property Improvement Projects
- Assist the General Manager in coordinating ongoing hotel renovation and improvement projects.
- Monitor renovation progress and communicate project delays or concerns.
- Coordinate with approved contractors and vendors to ensure work is completed properly.
- Inspect completed work for quality, functionality, and compliance with approved specifications.
- Assist with painting, drywall, flooring, fixture replacement, furniture repairs, and other property improvement tasks within the employee's qualifications.
- Minimize disruption to hotel guests and daily operations during renovations.
- Vendor and Contractor Coordination
- Identify maintenance issues requiring licensed contractors or specialized service providers.
- Obtain repair estimates and submit recommendations to the General Manager for approval.
- Coordinate approved vendor visits, repairs, inspections, and equipment servicing.
- Verify that contractor work is completed satisfactorily before recommending invoice approval.
- Maintain service records, warranties, equipment documentation, and vendor contact information.
- Monitor vendor performance and identify opportunities to reduce maintenance expenses.
- Maintenance Department Operations and Accountability
- Complete and submit the property's Daily Facilities Maintenance Checklist.
- Maintain a daily maintenance activity log documenting completed repairs, outstanding issues, and follow-up requirements.
- Conduct a final property inspection before the end of each scheduled shift.
- Communicate urgent maintenance concerns directly to the General Manager.
- Maintain an organized inventory of tools, replacement parts, equipment, and maintenance supplies.
- Notify management when supplies or replacement equipment are needed.
- Monitor maintenance spending and seek cost-effective solutions without compromising safety or quality.
- Supervise, train, and assign duties to maintenance employees when applicable.
- Ensure maintenance personnel follow established procedures and safety requirements.
- Maintain professional communication with hotel management and other departments.
- Safety, Compliance, and Emergency Response
- Conduct routine inspections to identify unsafe conditions and potential property hazards.
- Monitor fire safety equipment, emergency lighting, exits, and other life-safety systems, coordinating required inspections with qualified providers.
- Follow applicable OSHA requirements, safety procedures, and manufacturer recommendations.
- Maintain proper chemical storage, labeling, and handling procedures.
- Respond appropriately to plumbing emergencies, power outages, HVAC failures, water leaks, and other urgent maintenance situations.
- Coordinate with licensed professionals when work requires specialized qualifications, permits, or certifications.
- Report significant safety concerns immediately to the General Manager.
- Assist with emergency preparedness procedures and property inspections.
Required Qualifications
- Previous experience in hotel maintenance, facilities maintenance, building operations, or a related field.
- Strong working knowledge of plumbing, electrical troubleshooting, HVAC systems, carpentry, painting, and general building repairs.
- Demonstrated ability to diagnose and resolve maintenance problems independently.
- Experience performing preventative maintenance and maintaining repair documentation.
- Ability to organize and prioritize multiple maintenance projects.
- Strong time-management, communication, and problem-solving skills.
- Ability to work independently with minimal supervision.
- Basic computer skills for maintenance records, inventory, and communication.
- Ability to work a flexible schedule when operational needs require.
- Ability to safely use common maintenance tools and equipment.
Preferred Qualifications
- Previous hotel Maintenance Manager, Chief Engineer, or Maintenance Supervisor experience.
- Experience working with Wyndham or comparable hotel brands.
- Experience maintaining PTAC units and commercial HVAC equipment.
- Knowledge of commercial swimming pool systems and water chemistry.
- Experience coordinating hotel renovations and capital improvement projects.
- Familiarity with hotel room inventory management and out-of-order room procedures.
- Relevant HVAC, pool operator, or other maintenance certifications.
- Experience managing contractors, maintenance budgets, and supply inventories.
Physical Requirements
This position requires regular physical activity, including:
- Standing, walking, bending, kneeling, climbing, reaching, and working in confined spaces.
- Safely lifting and carrying up to 50 pounds, with assistance or appropriate equipment for heavier items.
- Working indoors and outdoors in varying weather conditions.
- Using ladders, hand tools, power tools, and maintenance equipment.
- Performing physically demanding repairs throughout the property.
Reasonable accommodations may be provided to qualified individuals in accordance with applicable law. Performance Expectations
The Maintenance Manager will be evaluated on the following operational priorities:
Guest Room Availability
- Consistent progress toward reducing out-of-order rooms.
- Timely completion of repairs affecting room availability.
- Accurate communication regarding repair status and room readiness.
Preventative Maintenance
- Consistent completion of scheduled preventative maintenance.
- Proper documentation of equipment inspections and repairs.
- Reduction in avoidable equipment failures.
Property Condition
- Maintaining guest rooms, public areas, exterior grounds, and mechanical systems in acceptable condition.
- Prompt identification and correction of safety concerns.
- Supporting Wyndham brand standards and property inspection readiness.
Operational Efficiency
- Timely response to maintenance requests.
- Proper organization of tools, supplies, and maintenance records.
- Effective coordination with Housekeeping, Front Desk, management, and outside vendors.
- Responsible use of the approved maintenance budget.
Communication and Accountability
- Daily completion of required maintenance checklists and activity logs.
- Regular updates to the General Manager.
- Proactive reporting of significant maintenance concerns.
- Reliable attendance, professionalism, and completion of assigned responsibilities.
Work Schedule and Availability This is a full-time, on-property position. The Maintenance Manager must maintain a dependable schedule that supports the hotel's daily operations. Occasional evenings, weekends, holidays, or emergency responses may be required based on property needs and established scheduling arrangements. Equal Employment Opportunity Ramada by Wyndham – Luling, Louisiana, is committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Employment decisions are based on qualifications, experience, performance, and legitimate business needs. Additional Duties This job description outlines the primary responsibilities of the position but is not intended to include every possible duty. Additional responsibilities may be assigned by the General Manager based on operational needs, consistent with applicable law.
