Our client, healthcare operations and performance improvement organization is seeking a Project Coordinator to join their team. As a Project Coordinator, you will be part of the Clinic Performance team supporting assigned clinics. The ideal candidate will have strong written and verbal communication skills, the ability to analyze operational performance data and translate insights into actionable recommendations, and the drive to influence behavior change through structured coaching and accountability. Job Title: Project Coordinator- Data entry and Customer relations. Location: Kansas City, MO Pay Range:$27 What's the Job?
- Own a portfolio of lower-complexity clinics by partnering with clinic stakeholders to identify opportunities, implement best practices, and improve operational effectiveness.
- Review clinic performance data to identify trends and gaps, then deliver targeted coaching and operational guidance that drives measurable behavior and process improvements.
- Support learning and development by identifying capability gaps, reinforcing adherence to SOPs and service standards, and recommending training solutions aligned with clinic needs.
- Monitor KPIs and track action plans to measure progress against performance goals, conducting follow-ups to sustain improvements and escalate complex issues when necessary.
- Maintain accurate documentation and reporting by tracking coaching records, action plans, and improvements tied to coaching initiatives. Preferred Qualifications
- 0-1 years of experience in customer support, healthcare operations, clinical program knowledge, data entry, or administrative roles.
- Familiarity with CRM systems (Salesforce a plus).
- Experience working with healthcare providers is helpful but not requiredWhat's Needed?
- Strong written and verbal communication skills, including the ability to facilitate structured discussions in small-group settings.
- Demonstrated ability to analyze operational performance data and translate insights into practical, actionable recommendations.
- Ability to influence without direct authority by building credibility and trust with diverse stakeholders.
- Strong consultative coaching and relationship management skills focused on driving behavior change and performance improvement.
- Proficiency with Microsoft 365 tools (Outlook, Excel, Teams, Word) and strong attention to detail for accurate data entry, reporting, and execution. What's in it for me?
- Work directly with clinic teams to close performance gaps through structured coaching, playbooks, and accountability-focused discussions.
- Use data insights to identify root causes and recommend corrective actions aligned with operational objectives.
- Build capability by reinforcing SOPs, service standards, and operational best practices while supporting ongoing skill development.
- Collaborate cross-functionally with Operations and Training teams to remove performance barriers and improve processes.
- Take ownership of clinic-specific improvement planning, tracking outcomes and documenting progress with clarity and accuracy.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.